Cross-Functional Communication: Your previous role required constant coordination between the logistics department, fleet operations, and management, fulfilling the need for excellent communication skills with internal and external customers.
Process Improvement & Automation: Champion a culture of continuous operational improvement. Identify manual bottlenecks across workflows, and drive the adoption of internal automation, AI tools, and scalable systems to reduce manual workload and increase team efficiency
Work closely with internal stakeholders from cross-functional and product teams across multiple markets to build, test, and implement new processes and systems
Responsible for the development of deep learning and operations research models and related intelligent systems for the supply chain and logistics of the global E-Commerce business.
Financial Responsibility Ensure accurate and timely invoicing to support revenue recognition and month-end financial closure. Monitor pending and unbilled items, resolve billing discrepancies, and support timely driver salary processing.
To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
Responsible for the development of deep learning and operations research models and related intelligent systems for the supply chain and logistics of the global E-Commerce business.