The Senior Logistics Executive manages and coordinates logistics, import/export, customs, shipping, and warehouse activities to ensure materials and finished products move on time, cost-effectively, and in compliance with regulations. The role works with internal teams, customers, suppliers, freight forwarders, and logistics providers to meet delivery and operational goals.
Responsible for managing and coordinating import and export operations, including customs clearance, shipping documentation, permits, licenses and related procedures.
Minimum Diploma, Advanced/Higher/Graduate Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Transportation, International Trade or equivalent.
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Plan, arrange and monitor domestic and international shipments to ensure on-time departure, arrival and delivery of materials and finished products.
Work closely with the Sales, Customer Service and Planning teams to priorities and arrange shipments according to customer requirements.
Monitor shipment status and proactively identify potential delays, customs issues or other logistics risks; coordinate corrective actions to minimize business and customer impact.
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Maintain a strong safety and compliance culture, ensuring adherence to company policies and labor and workplace requirements.
Manage customer relationships, KPIs, escalations, and service performance, while supporting new customer implementations and business development initiatives.
Oversee warehouse operational costs and budgets, drive cost-saving initiatives, support accurate billing, and minimize inventory losses, damages, and claims.
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Maintain a strong safety and compliance culture, ensuring adherence to company policies and labor and workplace requirements.
Manage customer relationships, KPIs, escalations, and service performance, while supporting new customer implementations and business development initiatives.
Oversee warehouse operational costs and budgets, drive cost-saving initiatives, support accurate billing, and minimize inventory losses, damages, and claims.
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Lead the complete business development cycle, including prospecting, solution development, proposal preparation, commercial negotiation, and contract closing.
Understand customer supply chain challenges and collaborate with internal teams to develop customized logistics solutions.
Drive consultative selling by presenting value propositions focused on operational efficiency, cost optimisation, and supply chain improvements.
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To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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At least 5-8 years of experience in Logistics / Warehouse Management.
Excellent knowledge in different functional areas of transportation, warehouse, distribution, inventory & management planning etc.
Proven ability to operationalize warehouse and internal logistics strategy to ensure day to day warehouse performance is consistently maintained and effectively integrated the ability to proactively and efficiently scale operations in line with business needs.
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