Support the implementation of operational oversight activities for Weight & Balance (Load Control) to ensure safe, secure and reliable operations in line with the company’s vision and mission.
Assist in addressing customer feedback and operational issues by proposing solutions and supporting service improvement initiatives to address any concerns, needs and expectations ensuring continuous improvement in overall customer satisfaction.
Promote and support safety, health, security and environmental awareness within the business unit that aligns with the Workplace Health and Safety Act, Safety Management System (SMS) including security and environment policies and procedures by continuously promoting, motivating and enhancing staff’s awareness in collaboration with Business Unit and aligned with Corporate Safety Oversight Department.
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Lendingpot is looking for a Lead, Personal Loans to drive the growth and operational performance of our personal loans business. This role will be responsible for managing the end-to-end personal loan function, including sales performance, lender relationships, customer conversion, team management, process improvements, and business growth initiatives.
The ideal candidate should be commercially driven, hands-on, and comfortable working in a fast-paced digital lending environment. This role requires someone who can balance sales targets, customer experience, compliance requirements, and operational efficiency.
Comply with the relevant policies, procedures and guidelines of the bank to ensure full compliance with the Bank's policies, related banking ordinances, and other regulatory requirements
Diploma or above
2-5 years' solid experiences in retail banking products & customer services, including but not limited to full-fledged mortgage leading business and insurance products,
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