Responsible for actualizing account management strategies, sales planning, sales pipeline management, salesperson development/training and sales activity consistent with the JCI Sales Management Disciplines.
Personally, establish and maintain long term customer relationships with key and target owners, architects, consulting engineers and contractors to influence opportunities.
Through active leadership participation in the local community and professional organizations, maintain an understanding of the business environment (i.e. legislative, purchasing, and market trends).
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Maintain contract registers, repositories, and audit‑ready documentation across SEA projects.
Lead and support commercial negotiations for contract amendments, claims, and Variation Orders (VOs) arising from changes in scope, design development, system integration requirements, site conditions, energy performance refinements, or client‑initiated changes.
Review, evaluate, and secure approval of Variation Orders in line with contractual entitlement, ensuring timely notice, accurate pricing, and clear documentation of scope, cost, schedule, and performance impacts.
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Curriculum Review & Development: Lead periodic syllabus reviews to ensure course content remains relevant, up-to-date, and aligned with current industry trends and requirements.
Conflict Resolution: Handle and resolve student complaints related to teaching quality and internal academic disputes in a fair and professional manner.
Academic Meetings: Chair monthly departmental meetings to review student progress, address faculty matters, and discuss academic improvements.
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Ensure full leverage of the global training center to certify and qualify the Field Service Representatives.
Ensure lean field execution through annual training and competencies plans discussed and agreed with Zone Operations Leaders and Business VPs.
Continuously improve the learning offer and capability, leveraging new technologies & innovations. Digitize training : Learning anticipation , Dematerialization, Live Field Support, propose the training center strategy and future evolution.
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Ensure full leverage of the global training center to certify and qualify the Field Service Representatives.
Ensure lean field execution through annual training and competencies plans discussed and agreed with Zone Operations Leaders and Business VPs.
Continuously improve the learning offer and capability, leveraging new technologies & innovations. Digitize training : Learning anticipation , Dematerialization, Live Field Support, propose the training center strategy and future evolution.
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Build positive employee experiences on every shift. Provide coaching and feedback. Cultivate a positive work culture that fosters teamwork and collaboration
Deliver exceptional customer service and lead by example to create a welcoming store environment
Adhere to company procedures for store opening/closing, coordinate shift schedules, monitor attendance and promptly address performance issues. Enforce company policies and standards
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Foster Collaboration: Work closely with sales teams, product development, and other stakeholders to ensure alignment and effective communication, driving a cohesive sales strategy that showcases the value of IBM's Data Integration offerings.
Deep Knowledge of IBM Data Integration Products: Possess in-depth understanding and hands-on experience with IBM's Data Integration products, including Astronomer, Data Replication, Databand, DataStage, Project Unite, and StreamSets, to drive business growth and shape sales strategies.
Expertise in Data Integration Solutions: Have extensive experience in designing and delivering tailored Data Integration solutions that meet clients' specific needs and drive business outcomes, leveraging expertise in IBM's Data Integration products.
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Ensure adherence to established data governance policies and business rules, advocating for their importance among team members and business users
Guide and support business users through changes in data management processes, data policies, and/or business rules to ensure smooth transitions and minimal disruption
Request, approve and/or oversee data maintenance requests, ensuring they align with data policies and business rules
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Ensure adherence to established data governance policies and business rules, advocating for their importance among team members and business users
Guide and support business users through changes in data management processes, data policies, and/or business rules to ensure smooth transitions and minimal disruption
Request, approve and/or oversee data maintenance requests, ensuring they align with data policies and business rules
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Maintain contract registers, repositories, and audit‑ready documentation across SEA projects.
Lead and support commercial negotiations for contract amendments, claims, and Variation Orders (VOs) arising from changes in scope, design development, system integration requirements, site conditions, energy performance refinements, or client‑initiated changes.
Review, evaluate, and secure approval of Variation Orders in line with contractual entitlement, ensuring timely notice, accurate pricing, and clear documentation of scope, cost, schedule, and performance impacts.
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