Enhance the professional ability, client server ability and service conversion ability of the after-sales services team in the region;
Be responsible for the whole process of after-sales services for trucks, and complete various tasks such as dispatching, scheduling, and resource coordination according to the after-sales services control program;
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To take ullage for the oil level in the blending tanks and record in the production report before production opening and after production closing.
To ensure all related plant activities such as down time, change filter bags, break down of the plant equipment and utilities are recorded in the Production Report and Plant Log Book.
To ensure Plant Start-up and Shut-Down are carried out accordingly to avoid any damage to the plant utilities, equipment or blockage to the pipelines.
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Equipment Maintenance: Monitor the condition of packing machinery, performing basic maintenance, and coordinating with the maintenance team for repairs to minimize downtime.
Lead the Team: Guide and support packing operators to achieve daily production targets.
Solve Issues: Quickly address any operational or equipment problems on the line.
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Prepare and provide necessary reports (Shift Log, UOIR, OSSC, etc.) to relevant parties. Ensure all important operational data, plant status including plant defects are monitored, captured and managed.
Communicate and cooperate with other departments including administration, technical and safety policy / procedure to ensure the availability and reliability of plant operation.
Communicate and collaborate with other stakeholders such as Petronas and Grid System Operator (NLDC) for effective coordination and efficient plant operation.
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