Provide hands-on, on-site customer service, including machine installation, buy-off, training, troubleshooting, response time management, uptime optimization, and maintenance to ensure company equipment meets defined KPIs.
Exhibit strong teamwork, a proactive work attitude, and the ability to address concerns or issues promptly with minimal supervision.
Prepare and submit detailed service reports on completed tasks.
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Responsible and accountable for operating the HIP (Hot Isostatic Press) unit and other supporting systems (liquid gas supply system, water cooling system, etc.).
Monitoring the status all HIP systems on a continuous basis, Respond to alarms by taking appropriate corrective action.
Perform checking on all equipment on a routine basis and maintain good housekeeping in the working environment.
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