Role Summary

The Sales Manager will play a pivotal role in driving the growth and success of wellness and aesthetic equipment lines. This position requires a dynamic leader who will oversee all sales activities, ensuring that targets are met and exceeded. The Sales Manager will be responsible for developing and implementing strategic sales plans, leading and mentoring the sales team, and fostering strong relationships with clients and partners. With a focus on expanding market share and enhancing brand presence, this role demands a results-driven individual with a passion for innovation and excellence in the wellness & aesthetic lines.

Key Duties and Responsibilities

1. Leadership and Performance Management

Hire, onboard, train and coach new and existing sales executives, including product knowledge, sales processes, customer engagement and field development to support performance and readiness.
Organizes and oversees the schedules, territories and performance of their team.
Provide sales reports and forecasts to periodically update senior management.
To lead and advise sales team members to achieve their key performance indicators and sales targets.
Conduct regular field visits / joint calls with sales executives to observe, coach, and provide real time feedback.

2. Sales

Responsible for overall sales activities of the wellness and aesthetic lines in Malaysia.
Build and expand our customer base to increase revenue and sustain growth.
Actively drive new business development through prospecting activities, including cold calling, direct customer outreach, field/customer visits, networking and other appropriate lead-generation activities.
Identifying and making recommendations for new products to the market.
Identifying new opportunities and new markets.
Propose and recommend strategic partnerships with key opinion leaders, sub-distributors and dealers.
Set targets, quotas and evaluate sales team performance.
Oversee and consistent and periodic sales team reporting via existing Company processes such as the use of the Company's CRM and HR software.
Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.
Work closely with the Marketing team to support the planning and execution of events and other marketing initiatives, with a focus on lead generation, customer engagement and converting sales opportunities arising from these activities.

3. Others

Ensure sales activities comply with relevant medical device regulations (e.g., MDA guidelines) and company quality standards.
Support tender submissions and documentation for government/institutional procurement.
Work closely with marketing, regulatory affairs, and product/logistics teams on new product launches and market positioning.
Partner with principal/supplier companies on product training and market strategy.
Oversee after-sales support and service quality to ensure client retention.
Any other duties as assigned by senior management.

4. Preferences

Bachelor's Degree in business or science/engineering subjects.
Good knowledge of medical & aesthetic devices market; regulatory, government tenders, organizational procurement policies.
Strong communication skills in English & Bahasa (oral and written).
Minimum of 5 years' experience in sales of medical & aesthetic devices market.
Proven ability to lead a sales team to meet quotas.
IT-Savvy with a basic understanding of digital marketing.
Possess own transport and willing to travel outstation and overseas.
Extensive contacts and networks in the medical & aesthetic marketplace (government hospitals and private clinics) is an added advantage.

Job Types: Full-time, Permanent

Pay: RM7,000.00 - RM10,000.00 per month

Work Location: In person

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