Service Management of all SSv systems and platforms owned by the role including delivery of new features and functionality, maintenance, as well as production management, service availability and vendor management.
Designs and leads the technology delivery teams in line with the SSv IT architecture principles.
Developing relationships with all interested parties within SSv and with our clients.
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Governance, Risk & Control: Ensure effective governance, operational risk management, and adherence to regulatory, compliance, and internal control requirements.
Analytics, Insights & Decision Support: Provide high-quality, timely insights to senior management to support strategic decision-making and investment evaluation. This may include supporting sales teams with high quality insights, performance tracking, analytics, business lead generation, and growth initiatives.
Embedding Digital: Own & deliver automated / simplified processes for monitoring financial performance and related reporting. Champion the use of AI/ productivity suite for sales process management & KPI tracking
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