Process refund requests in accordance with company policies.
Provide timely updates to HQ, ensuring customer concerns are addressed promptly.
Handle customer queries via email, website chat, and phone from various countries such as Malaysia, Taiwan, Hong Kong, Australia and United Kingdom.
...
Process refund requests in accordance with company policies.
Provide timely updates to HQ, ensuring customer concerns are addressed promptly.
Handle customer queries via email, website chat, and phone from various countries such as Malaysia, Taiwan, Hong Kong, Australia and United Kingdom.
...
Design or curate digital learning, microlearning, assessments, practical learning activities, and other scalable learning solutions.
Establish appropriate methods for measuring learning effectiveness, including knowledge retention, application on the job, behavioral change, and performance improvement.
Develop and maintain L&D standards, SOPs, templates, governance, and documentation.
...
Design or curate digital learning, microlearning, assessments, practical learning activities, and other scalable learning solutions.
Establish appropriate methods for measuring learning effectiveness, including knowledge retention, application on the job, behavioral change, and performance improvement.
Develop and maintain L&D standards, SOPs, templates, governance, and documentation.
...