Provide L2/L3 production support, including troubleshooting complex platform, infrastructure, application and networking issues.
Participate in a 24/7 on-call rotation and respond to critical production alerts and incidents.
Lead or support major incident management, including troubleshooting, vendor coordination, immediate remediation, root cause analysis and long-term corrective actions.
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• Maintaining the stability, reliability, and efficiency of GEL’s internal container platform and its supporting infrastructure. Responsible for resource provisioning and management, responding to platform and application outages, capacity planning, monitoring, and driving reliability enhancements.
• You will continuously evaluate platform’s technical architecture to ensure it scales effectively with evolving application demands, including proactively identifying and resolving reliability issues, analyzing product dependencies, pinpointing performance bottlenecks, and implementing optimization strategies to enhance platform availability and cost efficiency.
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Assist Team Leader/Systems Analyst in carrying out the integration test to ensure all bugs and mistakes are corrected in the programs written.
Prepare documentation on programming tips, standards and guidelines and transfer the knowledge to other junior programmers as and when required.
Progress of on-going tasks and issues on related matters; and continuously enhance expertise and knowledge on application development and other related technology and methodology.
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