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16 L1 Support Jobs in Selangor - September 2026 - High Salaries
Showing 16 jobs results for
"l1 support"
in Selangor
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Manage Alert
MYR3,500 - MYR3,820 Per Month
Near Train Station
This company is close to train station
- Set ticket impact, urgency and prioritizes tickets, set user perception and expectation accordingly in terms of turnaround and response time
- Ensure all tickets are followed up and actioned within stipulated time-frame to avoid backlog of tickets that has exceeded KPI, including tickets assigned to individuals and support queues managed by the team
- Provide technical support to user issues on products supported in a systematic and logical way. ...
IT Helpdesk
Technical Support
Skills Required
IT Helpdesk
Technical Support
ITIL
ERP
Troubleshooting
+3
Posted
11 days ago
MYR3,000 - MYR4,299 Per Month
- Stay Engaged: Participate in exciting employee engagement activities (e.g team building, sports tournaments, birthday and festive celebrations).
- The incumbent is responsible in providing 1st level support for all incidents triggered by an alert/event from the monitoring system.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions. ...
Posted
a month ago
Undisclosed
Kota Damansara
- Manage data flow between platforms, including fixing issues with APIs and automated data transfers (ETL).
- Oversee period-end closing, ensuring all data is checked and accurate for business reports.
- Collaborate with developers, vendors and business users to solve complex technical problems that need extra attention. ...
Posted
9 days ago
MYR3,500 - MYR3,500 Per Month
- Manage data flow between platforms, including fixing issues with APIs and automated data transfers (ETL).
- Oversee period-end closing, ensuring all data is checked and accurate for business reports.
- Collaborate with developers, vendors and business users to solve complex technical problems that need extra attention. ...
Posted
10 days ago
Undisclosed
- Support Microsoft 365 services, including Exchange Online, Microsoft Teams, and SharePoint Online.
- Manage Azure cloud resources, including virtual machines, resource management, and basic security configurations.
- Troubleshoot network-related issues involving TCP/IP, DNS, DHCP, VPN, LAN/WAN connectivity, and remote access. ...
Posted
10 days ago
Undisclosed
- Perform IT asset management, installation, relocation and inventory activities.
- Handle basic network support including switches, routers, cabling and device configuration.
- Manage incidents and service requests while meeting SLA requirements. ...
Posted
25 days ago
Undisclosed
- Perform root-cause analysis on recurring issues and implement preventative measures.
- Administer and maintain Linux and Windows server environments supporting trading operations.
- Manage trading platform configurations, server-side settings, plugins, bridges, and integrations in coordination with the Trading SysOps function to ensure stable, secure, and performant trading operations. ...
Posted
23 days ago
Undisclosed
Petaling
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
8 days ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
16 days ago
Undisclosed
- Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
- Meet individual and team qualitative and quantitative operations performance metrics
- Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
10 days ago
MYR2,500 - MYR4,000 Per Month
- Perform testing and troubleshooting for mobile services.
- Monitor system health and 1st level troubleshooting.
- Coordinate with vendor for Preventive maintenance. ...
Posted
10 days ago
MYR2,566.57 - MYR3,552.49 Per Month
- Meticulous in maintaining site IT forecast, accrual, spending tracking, procurement/receiving process, maintaining MA, Contractors, Communication billing, asset/inventory
- Should be willing to work extended hours or modified schedule to meet deadlines
- Ensure performance meets stipulated KPIs/SLAs at all ...
Posted
10 days ago
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