2 L1 Support Jobs in Cyberjaya - September 2026 - High Salaries
Showing 2 jobs results for
"l1 support"
in Cyberjaya
MYR3,500 - MYR3,820 Per Month
Near Train Station
- Set ticket impact, urgency and prioritizes tickets, set user perception and expectation accordingly in terms of turnaround and response time
- Ensure all tickets are followed up and actioned within stipulated time-frame to avoid backlog of tickets that has exceeded KPI, including tickets assigned to individuals and support queues managed by the team
- Provide technical support to user issues on products supported in a systematic and logical way. ...
Posted
11 days ago