Support change management, process stabilization, and hypercare activities post go-live
Contribute to process standardization and adoption of new system capabilities leveraging S/4HANA improvements such as enhanced collections, billing automation, and dispute management
Support day-to-day R2R activities across multiple sub-processes, ensuring timely, accurate, and compliant delivery: Credit management and order block resolution aligned with policy and approval matrix / Collections and follow-ups to manage overdue receivables and reduce DSO / Accounts receivable and cash application reconciliation Deduction and dispute management including validation, investigation, and resolution tracking / Order management and customer service coordination with cross-functional teams
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• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption
• When applicable, manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
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Connect with a small, supportive team and enjoy the flexibility of part-time shifts that suit your schedule.
Bring visible skin results and calm client experiences by working with us at Saebit Skin Sdn Bhd, a Gen Z skin studio focused on personalised facial treatments.
Your role is to execute our Korean protocol offerings that deliver consistent results. You will record outcomes, manage client follow ups, and help grow a loyal client base for the studio.
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