Monitor and respond to customer enquiries and reviews across social media platforms and the Google Business Profile.
Track campaign performance, analyse marketing results, and prepare performance reports with actionable insights.
Coordinate with internal departments and external vendors, including designers, printers, influencers, and agencies, to ensure the smooth execution of marketing campaigns.
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To provide excellent, efficient and consistent level of service to customers.
Drive initiatives to maintain, develop and enhance the outlet's image and branding in terms of customer service, quality of food and beverage, and dining atmosphere.
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