Analyze stock positions across internal inventories and distribution channels, assess business impact, and support inventory management activities.
Utilize order management and customer relationship management systems such as SAP, BOTs, Salesforce (SFDC), OCR technology and automation tools to improve operational efficiency and accuracy.
Ensure compliance with GxP regulations, SOPs, quality standards, documentation requirements, and audit readiness.
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Oversee the end-to-end online order process, including order processing, payment verification, stock allocation, order tracking, and coordinating with the warehouse and logistics partners to ensure timely fulfillment.
Monitor inventory availability and work closely with the warehouse team to resolve stock discrepancies and fulfillment issues.
Collaborate with the E-commerce, Warehouse, and Marketing teams to ensure accurate product information, smooth order fulfilment, and effective customer communication.
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