Ensure satisfactory after sales service is provided to customers and provide regular communications between the customer and team, to provide strong team representation to meet the customer’s expectations.
To take charge with prompt and quality response towards regular demand of customer needs.
Attend to all enquiries from existing customers, especially those pertaining to contract renewals, price increase, up selling and any related issues.
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Ensure satisfactory after sales service is provided to customers and provide regular communications between the customer and team, to provide strong team representation to meet the customer's expectations.
To take charge with prompt and quality response towards regular demand of customer needs.
Attend to all enquiries from existing customers, especially those pertaining to contract renewals, price increase, up selling and any related issues.
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Communication Hub: Handle incoming calls, correspondence, and liaise with external partners, clients, and internal teams.
Proven experience in an administrative or personal assistant role. Personal Traits: Exceptionally patient, empathetic, joyful, and enthusiastic about communicating with elderly individuals.
Strong organizational, time-management, and multitasking skills.
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