Liaise with internal teams and external stakeholders (consultants, contractors, suppliers, and authorities such as TNB, ST, and SEDA) to ensure smooth project execution.
Monitor project progress, performance, risks, and quality, while managing issues, contractual matters, and ensuring compliance with HSE and QA/QC standards.
Prepare project reports, support regulatory submissions, lead meetings, assist in testing and commissioning, and drive continuous improvement within the project team.
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Responsible for identifying, analyzing and responding to risks that are likely to affect the projects.
Responsible for project status, performance and forecasting reporting to the management/customer.
Coordinate the purchase of equipment, material and services in a timely and efficient manner based on the contractual schedule and project specifications.
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Ensure that there are robust arrangements to carry out the site supervision and contract management functions on site, including:
Ensure there are robust processes in place to manage staff availability and rosters, with appropriate staff available to manage the contractors’ compliance with their contracts.
Ensure contact management staff process routine progress claims.
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Ensure that there are robust arrangements to carry out the site supervision and contract management functions on site, including:
Ensure there are robust processes in place to manage staff availability and rosters, with appropriate staff available to manage the contractors’ compliance with their contracts.
Ensure contact management staff process routine progress claims.
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• Develop and manage Microsoft Dataverse data models, tables, relationships, business rules, security roles, and integrations to support business applications.
• Develop intelligent workflows and process automation solutions to improve operational efficiency and business productivity.
• Integrate business applications with Microsoft 365, SharePoint Online, Microsoft Dataverse, databases, REST APIs, and third-party systems.
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Integrate applications with relational or NoSQL databases, third-party systems, APIs and cloud services to support end-to-end business processes.
Translate business and functional requirements into practical technical designs, reusable application components and maintainable software solutions.
Develop and deploy applications on cloud platforms such as Microsoft Azure, AWS or Google Cloud Platform in accordance with approved architecture and security standards.
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Technical Leadership & Solution Ownership: Lead the technical direction of AI initiatives by driving architecture decisions, establishing best practices, mentoring team members, and guiding the end-to-end delivery of scalable AI solutions.
Collaboration & Delivery: Work with Product Owner, Developers, Quality Engineers and UX Designers to deliver the Virtual Companion. Contribute to sprint planning, code reviews and documentation.
Bachelor’s degree or above, with 5-8 years in software development and relevant experience in leading AI/ML development project
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Deliver exceptional customer service by actively listening to users' needs, addressing concerns, and ensuring user satisfaction throughout the support process.
Contribute to the development and maintenance of a knowledge base with frequently asked questions and standard solutions to assist users in resolving common issues.
Document issue resolutions, troubleshooting steps, and best practices for future reference and knowledge sharing.
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Assist in evaluating project feasibility (technical, regulatory, site-based), including system sizing, yield analysis, and performance optimization for rooftop and utility-scale solar projects.
Analyze and enhance project systems and internal workflows to streamline operations, reduce inefficiencies, and improve overall project execution and documentation management.
Stay up to date with emerging technologies, products, and international best practices related to solar energy, digital engineering, energy efficiency, and decarbonization strategies. Propose innovative concepts for future service offerings.
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Assess the commercial potential and technical readiness levels of internal R&D projects for potential spin-offs or new business incubation.
Bachelor's degree in Engineering (e.g., Electrical, Mechanical, Chemical, Software, Materials Science, Biomedical) or a relevant scientific discipline from an accredited institution.
Master's or Ph.D. in a relevant engineering or scientific field is highly preferred.
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Risk Exception Processing: Review, evaluate, and track Digital Security Policy exception requests (DTAP/policy waivers), ensuring business justifications are valid and compensating controls are properly established.
Compensating Controls Validation: Collaborate with engineering and operations teams to define, validate, and monitor effective compensating controls for accepted risks and policy deviations.
Risk Mapping & Register Maintenance: Feed risk analysis findings and approved risk exceptions into the enterprise D&IT risk register, ensuring visibility and periodic re-evaluation.
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Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation.
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