Collaborate with the team to address the long-term requirements of CD systems, optimising computing resource utilisation, and enhancing the consistency and efficiency of system functions.
Provide technical assistance, expertise, advice, and management of requests through various channels including the customer support portal, phone, email, and on-site assistance
Own the CI/CD pipelines and release management process for applications hosted on the case management platform, including deployment plans, versioning and rollback, and approve production release readiness
Own the CI/CD pipelines and release management process for applications hosted on the case management platform, including deployment plans, versioning and rollback, and approve production release readiness
Coordinate with System OICs, infrastructure teams, application vendors and IT Security Officers to close outstanding go-live prerequisites and maintain evidence of follow-up.