Assist with the implementation of a preventive maintenance program to ensure that building machinery and systems meet or exceed their rated life. Perform emergency repairs as needed.
Follow departmental policies for the safe storage, usage, and disposal of hazardous materials. Maintain a clean and safe workplace.
Review inspection to building systems including fire alarms, HVAC, and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client.
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Assist with the implementation of a preventive maintenance program to ensure that building machinery and systems meet or exceed their rated life. Perform emergency repairs as needed.
Follow departmental policies for the safe storage, usage, and disposal of hazardous materials. Maintain a clean and safe workplace.
Review inspection to building systems including fire alarms, HVAC, and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client.
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Monitor reactive cases owned by internal support organizations
Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
Know the customer and understand our customer’s expectations with their reactive support experience
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To liaise with customers, End Market, inter departmentally and cross functionally to resolve customer account queries.
To ensure on a day to day basis that all outstanding balances or potential bad debts on customer accounts are actively and expediently pursued.
Ensure that key business stakeholders are provided with up to date information on customers, which meet with their requirements and add value to the business.
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Plan and arrange office filing systems in proper manner.
Undertake general office duties including dealing with incoming post, fax and emails, drafting and sending standard letters and emails, scanning documents and etc.
Ensure all enquiries from external parties, both internal and external customers are effectively dealt with to a satisfactory conclusion.
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