Manages and direct all phases of a program from inception through pre-production Works with Fastrain teams to road map and monitor new product builds and qualifications.
Communicate factory issues to customer/ customer issues to factory.
Cross-Functional Leadership and Stakeholder Alignment - Act as the key interface between Central Engineering, Product Operation Management, Global Quality, procurement, supply chain, and site operations teams. - Facilitate cross-functional alignment forums, drive timely decision-making, and ensure action items are clearly owned, tracked, and closed. Escalate unresolved risks, resource constraints, schedule impacts, and technical blockers to leadership with clear impact assessment and recommended mitigation plans.
Manufacturing, Quality, and Operational Readiness - Ensure manufacturing process flow, tooling, equipment readiness, capacity, operator training, documentation, and system setup are in place before NPI execution & HVM release - Support PFMEA, QCP, change control (CCB), deviation, containment (MRB), corrective action, and preventive action reviews to ensure robust process control and compliance with quality requirements when necessary
Risk Management, Business Continuity, and HVM Transition - Identify and manage risks related to schedule, quality, yield, material readiness, supplier readiness, process capability, capacity, and execution stability. - Drive mitigation and recovery plans to protect qualification milestones, customer commitments, supply continuity, and operational readiness. - Ensure smooth handoff from NPI to HVM teams with clear ownership, documented lessons learned, release criteria closure, and post-launch follow-up actions.
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Responsible for managing customer information, sales/order administration, and client relationships.
Initiate new projects and manage them from the development/initialization stage through to final production; identify potential crises and develop contingency plans.
Advocate for customer needs within Fastrain and represent Fastrain’s needs and interests to the customer. Translate these needs into actions that meet or exceed customer satisfaction goals while creating mutual benefits for the company.
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