Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
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Develop Annual Customer Business Planning base on the defined Customers Segmentation & Strategy, with supported by shopper insights, sales trend, consumer and market trend analysis. Develop & ensure execution of Customer strategy with key action plan & activity .
Lead Trading Term Negotiation with key customers, including pricing, ullage, terms of trade, promotions, and other contractual matters to ensure customer profitability.
Technical Leadership & Solution Ownership: Lead the technical direction of AI initiatives by driving architecture decisions, establishing best practices, mentoring team members, and guiding the end-to-end delivery of scalable AI solutions.
Collaboration & Delivery: Work with Product Owner, Developers, Quality Engineers and UX Designers to deliver the Virtual Companion. Contribute to sprint planning, code reviews and documentation.
Bachelor’s degree or above, with 5-8 years in software development and relevant experience in leading AI/ML development project
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Collaborate with business teams to gather requirements, perform impact analysis, and deliver solutions aligned with global templates and compliance standards.
Support and oversee data-related activities, including data migration, validation, and quality checks during deployments.
Perform functional testing, coordinate user acceptance testing, and support cutover/go-live readiness.
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Deploy and maintain products in the customer's system landscape.
Propose solutions regarding the customer operational issues and tune/configure products and related key software component as Operating System, Databases, application and web servers.
Define and lead performance scalability and testing projects and configurate integration components such as LDAP, SAML, databases, middleware etc.
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Develop Annual Customer Business Planning base on the defined Customers Segmentation & Strategy, with supported by shopper insights, sales trend, consumer and market trend analysis. Develop & ensure execution of Customer strategy with key action plan & activity .
Lead Trading Term Negotiation with key customers, including pricing, ullage, terms of trade, promotions, and other contractual matters to ensure customer profitability.
Reporting & Escalation: Consolidate vendor performance data to provide routine updates to zone leadership, and act as the primary point of contact to resolve and escalate critical service issues.
Financial Administration & Budget Management
Purchase Order & Goods Received Management: Oversee the end-to-end purchasing process for the SAPMENA Campus, including creating Purchase Orders (POs), tracking open commitments, and driving timely Goods Receipts (GRs) from participating markets.
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