Follow up on Director meeting minutes and management schedule with Sales Management and update status as when required.
Handle Director daily core such as making management report, finished off/follow up Director verbal instruction to Management Team.
Candidate shall be able to follow Director to multiple working location. Must be able to go outstation and oversea and make all necessary arrangement when oversea.
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Liaise with present prospective customer of inquiries relating to sales, regulatory and other sales operational matters.
Ensure timely delivery of sample or products or goods to the customers with the implementation of proper sales and orders tracking system and close monitoring of delivery schedules.
Responsible for the processing of Invoice and other shipping or delivery related documents.
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Preparation of long-term plans, forecasts (MPS, Forecast).
Monitoring of system accuracy in daily/weekly bases /General Item data, routing, BOM, CFT data /non-consumed demand, planned WO's.
Preparing of Clean to build reports, checking the material availability, replanning if necessary, informing of order desk, ECO implementation tracing.
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Review architectural, structural, and M&E drawings and specifications to ensure construction works comply with approved designs and project requirements
Monitor site activities to ensure compliance with Company SOPs, quality standards, HSE requirements, approved specifications, material requirements, and applicable regulations
Conduct site inspections and coordinate with consultants, contractors, suppliers, and authorities to resolve technical and construction-related issues
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Contact prospective customers, arrange meetings, understand their requirements, and present suitable products, services, and business solutions.
Prepare proposals, quotations, samples, projects, and commercial discussions while maintaining positive relationships with existing and prospective customers.
Maintain accurate records of leads, customers contacts, opportunities, quotations, and prepare periodic pipeline reports and sales forecasts for management review.
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Perform quality inspections during critical phases — pre-installation, during installation, post-installation, pre-handover, and commissioning.
Identify non-conformances, document issues, coordinate with project team, and follow up on corrective and preventive actions (CAPA).
Prepare and maintain quality documentation, inspection reports, non-conformance reports (NCR), test & inspection plans (TIP), and quality control logs.
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Lead the closure of both internal and customer feedback loops, manage Corrective and Preventive Actions (CAPA), and ensure timely execution to prevent recurrence
Manage and develop direct reports including quality engineers and quality inspectors, accountable for their work quality and delivery
Oversee the comprehensive quality operations, including Quality Engineering, Regulatory Compliance (tailored to QEMS requirements such as ISO 9001/14001 or relevant Malaysian standards)
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• Lead and mentor Secondary Process (Spraying/Coating) engineers.• Establish and enforce coating process standards, validation discipline, and best practices.• Govern spraying process risk reviews, validation plans, and technical approvals.• Support capability development and technical competency growth within the team.
2 Coating Process Development & Validation• Lead coating process development from prototype spraying through production qualification.• Review and approve prototype spray results prior to production release.• Define and review DVP (Design Verification Plan) for coating processes.• Ensure process windows (mixing, viscosity, curing, film build, appearance) are validated.
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Analyze complaint data to identify significant trends, present these insights to the production team to drive ongoing improvements.
Publish regular reports on product quality performance for relevant departments, providing actionable recommendations to optimize production processes.
Conduct regular product traceability exercises regarding non-conformances to identify and document root causes.
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