You shall greet the Manager at the outlet that you are visiting yourself. You shall visit the store and inspect the staff – life of our goods.
You shall ensure there are sufficient stocks in the store. In the event there are insufficient goods in the store, you shall report the matter to the Sales Manager / Sales Supervisor immediately.
You shall endeavor to arrange our products in an eye-catching position, and You shall follow the first-in / first out principle (FIFO) while arranging our products to reduce expired stock and market returns.
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You shall greet the Manager at the outlet that you are visiting yourself. You shall visit the store and inspect the staff – life of our goods.
You shall ensure there are sufficient stocks in the store. In the event there are insufficient goods in the store, you shall report the matter to the Sales Manager / Sales Supervisor immediately.
You shall endeavor to arrange our products in an eye-catching position, and You shall follow the first-in / first out principle (FIFO) while arranging our products to reduce expired stock and market returns.
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Put forward the catering service by creating a personalized relation to the clients (quality of the welcome and the service in the restaurant)
Organize and coordinate your team members by giving them seasonal goals as well as supervise their attitude and working behaviour basing on Club Med standards
Participate in optimizing your service budgets by handling the expenses and improving the profitability so your service will be able to become a profit source
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Be responsible for welcoming guests, providing information and personalising customer relations
Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
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Promote products, communicate trade marketing programs, introduce new launches, conduct product training, and drive new customer development in line with company strategy.
Plan and manage daily, weekly, and monthly work schedules with the Sales Manager to ensure effective coverage, call quality, and frequency while staying within budget.
Achieve SFE KPIs and accurately utilize SFE/CRM systems to record daily calls, sales activities, and customer information.
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Monitor and manage inventory levels to ensure that stores have sufficient stock levels to meet customer demand.
Hire, train, and manage the performance of store managers and staff within the assigned area.
Conduct regular performance evaluations and provide coaching and feedback to store managers and staff to improve performance and address any issues.
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Inspect and finalize plates: Inspect all preparations and dishes ahead of serving to ensure they meet quality and presentation standards
Maintain a clean and organized workspace: Keep food service stations stocked and sanitary while following proper food handling, storage, and safety protocols
Manage inventory needs: Prepare requisitions for supplies and food items as needed
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