Execute work and present its findings to the client and their stakeholders
Anticipate and identify risks and escalate issues as appropriate
Work closely with colleagues, determine whether the work plan is properly executed, documented and concluded in compliance with Quality & Risk Management guidelines
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Menyelaras bil dan perbelanjaan berkaitan operasi cawangan termasuk penyelenggaraan kedai, kenderaan dan keperluan operasi lain.
Mengurus dan menyediakan dokumen tuntutan pentadbiran termasuk pembelian bekalan pejabat (office supplies) untuk dikemukakan kepada pihak berkaitan.
Menyelaras urusan pentadbiran cawangan termasuk permohonan dan pembaharuan lesen, penyelenggaraan alat pemadam api serta perkara berkaitan yang memerlukan tindakan berkala.
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Develop, maintain and review customer requirements.
Work closely with internal and/or external stakeholders to resolve any customer complaints or clarification.
Follow closely on all account management plans to meet business objectives including delivering presentations to external and/or internal audiences.
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• Assist in preparing training budget and training plan/calendar.
• Collaborate with Business Unit Heads to recommend/develop effective training programs to ensure continuous assessment of staff competency skills and gaps.
• Conduct training programs for employees of the company, primarily in Customer Service, Leadership Skills, Soft Skills, etc., with high level of excellence in facilitation skills and active engagement with the employees.
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