Liaise with internal departments (operations, warehouse, sales) and external partners (carriers, customs brokers) to ensure smooth cargo movement and timely delivery.
Proactively communicate shipment status updates, potential delays, and any issues to customers, providing solutions and managing expectations.
Maintain and update customer records and shipment information in the company's system, ensuring data accuracy and completeness for reporting and analysis....
• Hire: write the ad
screen
coordinate interviews
work with agencies & colleges
run our internship intake
• Welcome new joiners and get them set up properly
• Keep every employee file
training record & recruitment record accurate — audit-ready for ISO 9001
• Run time attendance and get the monthly reports out on time
• Coordinate training
in-house and external
keep the records straight
• Handle employee relations & disciplinary matters properly — due process
and a paper trail
• Support performance appraisals
pay and benefits
• Write and improve HR policies
help management plan manpower
• Hire: write the ad
screen
coordinate interviews
work with agencies & colleges
run our internship intake
• Welcome new joiners and get them set up properly
• Keep every employee file
training record & recruitment record accurate — audit-ready for ISO 9001
• Run time attendance and get the monthly reports out on time
• Coordinate training
in-house and external
keep the records straight
• Handle employee relations & disciplinary matters properly — due process
and a paper trail
• Support performance appraisals
pay and benefits
• Write and improve HR policies
help management plan manpower
Liaise with internal departments (operations, warehouse, sales) and external partners (carriers, customs brokers) to ensure smooth cargo movement and timely delivery.
Proactively communicate shipment status updates, potential delays, and any issues to customers, providing solutions and managing expectations.
Maintain and update customer records and shipment information in the company's system, ensuring data accuracy and completeness for reporting and analysis....
Assist with setting up and breaking down catering stations for events, ensuring timely and efficient service delivery to a large customer base (up to 500 people).
Stock and replenish food and beverage supplies, monitor inventory levels, and report any shortages or discrepancies to the supervisor.
Engage with customers in a friendly and professional manner, answering questions about menu items, ingredients, and pricing, and resolving any customer concerns promptly....