Innovation & Research: Stay updated on emerging technologies and assess their potential impact on business operations. Drive innovation by piloting new ideas, tools, and methodologies to enhance operational efficiency and competitive advantage.
Risk Mitigation & Compliance: Ensure compliance with industry regulations and internal policies related to information security, data privacy, and intellectual property protection. Proactively manage risks associated with technology implementation and operation.
Cost Optimization: Implement efficient resource allocation strategies to optimize costs for IT solutions
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Flawless Launch: Work with Manufacturing AQP or QE to conduct Safe Launch exercise,Perform process audits and reverse (go & see) FMEA’s to qualify new production processes, and to ensure compliance to documented control plans for new products.
Customer Approval: Ensures customer required documentation relating to customer acceptance of new products and product modifications are completed.
Supplier Approval: Reviews and approves supplier product specific documentation on new and modified purchased components. Works with supplier quality engineer to ensure compliance.
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Refresh Group has become a leading healthcare provider in Singapore. The Group was founded out of an unwavering mission to provide excellence and professional care. Over the years, the Refresh Group has expanded its offerings beyond its flagship Refresh Bodyworks store, which launched in 2005 with an initial focus on foot reflexology and body massage, and has since diversified its offerings , covering a wide range of health and wellness treatments to meet the unique needs of its clients.
The team of 200 seasoned professionals combine their expertise and passion to create solutions and unrivalled experiences for everyone seeking beauty and wellness.
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by Refresh Group and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [https://www.e2i.com.sg/pdpa/]. To receive career assistance from e2i, please visit e2i’s website [https://www.e2i.com.sg/individuals/]
Conducting market research: analysing articles and specialised literature, collaborating with supporting functions to identify market trends (technical, commercial, use cases), and proposing positioning strategies
Collaborating with subsidiaries and partners to address country-specific requirements
Establish and enforce effective IT service management practices, including monitoring, service desk, major incident command, root-cause analysis, change control, configuration management and service reporting.
Maintain operational resilience through tested backup, disaster recovery and business continuity arrangements; ensure recovery time and recovery point objectives are defined, validated and reported.
Lead secure cloud platform operations, including landing-zone controls, hybrid connectivity, infrastructure-as-code, policy enforcement, observability, tagging, consumption management and cloud financial management.
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Lead or participate in investigation arising from micro related and utilities investigation, incidents and accurately assess the impact of the failure so as to make appropriate recommendations on remedial actions for follow-up.
Work with the relevant R&D groups to support micro related activities and micro risk assessment for New Product Introduction, ensuring that the activities are carried out in accordance to the required standards and procedures.
Work closely with external staff and at line level to enable the localization and transfer of technology / knowledge / methodologies into standard order fulfillment activities.
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