Maintain records of Work With objectives and progress. During Work With sessions, model desired behaviours by demonstrating effective sales calls.
Support the successful execution of core operational activities, including delivery, backroom management, merchandising, and equipment management.
Train staff in using the internal ordering system via Sales Force Automation (SFA) device and ensure they understand each function. Update them on any system issues or changes.
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Screen and manage incoming phone calls, emails, enquiries, and requests; handle matters appropriately or escalate when necessary.
Establish, maintain, and improve office systems, including data management, document control, and filing systems; ensure proper recording and safekeeping of all documents, correspondences, and project-related information.
Oversee company property-related matters, including licenses, vehicle administration (e.g. road tax, insurance, servicing), and property matters such as assessments (e.g. cukai tanah, cukai harta), renewals, and compliance requirements.
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Business Development: Identify and pursue new business opportunities, including partnerships, collaborations, and market expansion strategies.
Retail Expansion: Lead efforts to open new retail locations, coordinating site selection, market research, and operational setup to ensure successful launches.
Inventory Management: Oversee inventory control processes, including stock levels, replenishment, and loss prevention, to maximize profitability and minimize waste.
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Operator Coaching & Training: Guide, mentor, and train production operators on basic machine operation, routine checks, and standard operating procedures (SOPs).
Quality & Output Control: Monitor machine performance and maintain strict quality standards to achieve daily production targets.
Safety, 5S & Compliance: Ensure strict adherence to company safety rules, local DOSH/safety guidelines, and maintain a clean 5S workstation.
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* Possess valid GDL & Class E driving license.* Experience driving 5 ton ton lorry is preferred.* Familiar with Johor Bahru routes is an advantage.* Responsible, punctual, and hardworking.* Able to work overtime when needed.* Good attendance and discipline.
Enforcing rules of conduct at the swimming pool area.
Checking the first aid supplies and reporting needed items.
Placing rescue tube and ring buoy on the lifeguard chair in the morning; returning these items and all swimming aids and pool toys to the lifeguard locker when the pool closes.
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Conduct safe and legal routine checks as per Safety Policy
Maintain equipment according to the risk assessment standards and response according to service level agreement on any issues
Liaise with various authorities pertaining to maintenance of facility lifts, firefighting equipment, fire certifications and other statutory requirements
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Manage channel P&L, ensuring optimal trade spend and return on investment.
Build and maintain strong relationships with key decision-makers such as retail buyers, category managers, and store owners.
Conduct regular business reviews with major retail accounts (e.g., Mr. DIY, HomePro, Ace Hardware, hardware cooperatives) to align on sales targets, inventory levels, and marketing initiatives.
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