Knowledge Management & Continuity: Partner closely with internal technical subject matter experts to capture, document, and cross-train on critical institutional infrastructure knowledge, mitigating single-point-of-failure risks.
Vendor & Governance Management: Manage local vendor relationships, service level agreements (SLAs), and operational governance while aligning closely with global IT corporate standards.
Regional Collaboration: Liaise effectively with IT teams in APAC subsidiaries (such as Japan, Korea, Vietnam, Thailand, and Indonesia) and Headquarters in Europe to ensure operational alignment, compliance, and shared infrastructure standards.
...