Maintain and develop high standards of operations in restaurant by ensuring all SOPs are relevant, up to date, trained effectively and operationally delivered.
Participate in Marketing activities to ensure maximum exposure for restaurant, including the development and implementation of the annual and monthly promotions calendar.
Drive high levels of guest satisfaction through the consistent execution of brand standards, visible operational leadership, and hands-on interaction with guests and team members.
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Conduct walkthroughs and create documentation to ensure clients, administrators, and employees understand how to use the platform
Aggregate data and generate comprehensive monthly reports for corporate clients, highlighting key usage metrics like MAU, engagement statistics, medical service usage, claim categories and usage
Regularly audit client data within the system to ensure reporting accuracy
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