Minimum 1–2 years of customer service experience, preferably in the gaming, technology, e-commerce, contact centre or other service-oriented industries.
Candidates with 1–2 years of hands-on mobile gaming experience, particularly in Simulation and Strategy (SLG) games will have an added advantage.
Fresh graduates and candidates without direct gaming-industry experience are also encouraged to apply if they are active mobile gamers with strong communication skills and a willingness to learn.
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Facilitate the offboarding process, including preparing resignation acceptance letters, coordinating exit interviews, and calculating final clearance/short-notice payments.
Assist in processing monthly payroll, ensuring accurate calculations of basic salaries, overtime, allowances, unpaid leave, and deductions.
Manage and ensure timely submission of statutory contributions, including EPF, SOCSO, EIS, and PCB (LHDN) in compliance with Malaysian statutory laws.
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Assist with ensuring overall workers’ hostel and its management consisting of 6S, audits, workers discipline, adequate facilities in accordance to Act 446 hostel requirements, adequate housing properties for foreign workers and management of hostel programs e.g. hostel mentor programs, internal and external hostel audits.
Ensure staff welfare, compensation and relevant improvement initiatives.
Assist with ensuring overall workers’ hostel and its management consisting of 6S, audits, workers discipline, adequate facilities in accordance to Act 446 hostel requirements adequate properties for housing workers and management of hostel programs e.g. hostel mentor programs, internal and external hostel audits.
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