You help develop the business and acquire new clients and engagements, including the identification and pursuit of business opportunities by forging strong client relationships
You build and maintain long-term relationships with senior clients
You drive strategic discussions regarding business objectives and strategy KPIs
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Manage various analyses, including cost/benefit, cost optimization, delivery/returns performance, forecasts, and solution feasibility.
Lead team briefings, conduct weekly meetings with staff, and hold regular meetings to evaluate team performance.
Conduct studies and provide recommendations to management for strategic initiatives, utilizing analytics and a strong understanding of the local market.
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Technical Connections: Provide hands-on assistance during corrective troubleshooting, check basic electrical and AC/DC components , and support on-site recovery for offline systems (WiFi/logger setups).
Client & Logistics Coordination: Assist in scheduling customer maintenance appointments, handle basic inquiries, and coordinate with Supply Chain for replacement parts and logistics.
Safety & Compliance: Ensure strict compliance with company safety guidelines and practice proper PPE usage during all operations.
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Develop and maintain software solutions using SQL, Python, and Linux-based platforms to support manufacturing automation, data analytics, and operational efficiency.
Demonstrate strong technical knowledge of PCIe, ACPI, NVMe, USB, I2C/SMBus, and memory architectures, including NUMA and ECC error handling.
Analyze and troubleshoot hardware and system-level failures using lifecycle logs, BSOD analysis, PCIe diagnostics, UEFI error codes, and related debugging tools; proficient in utilizing IPMI, REST APIs, and SMBIOS/DMI data extraction for system monitoring and diagnostics.
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