Implement workflows and collate issue and receive documents in accordance with project requirements for the development, review and approval of design documentation and all other procedures, instructions, product certification and records that are subject to review and approval.
Plan and record documents flow to and from all necessary parties, including clients, sub- contractors and the project office....
Act as an escalation point for complex customer complaints requiring higher-level intervention.
Ensure complaints are acknowledged within 24 hours and an action plan is provided within 48 hours. Implement the 7-step complaint handling process and ensure all complaints are properly registered in DMS VOC with complete chronology, supporting documents, repair history, and closure evidence.
Monitor the quality of complaint handling by other departments....
Evaluate student performance through assessments, practical evaluations, and continuous monitoring.
Develop, review, and update lesson plans and Work Instructional Materials (WIM) in accordance with the syllabus and guidelines set by JPK, as updated from time to time.
Carry out administrative duties and any other tasks assigned by the College management....
Help maintain maintenance logs, service records and inventory of tools and spare parts.
Ensure all maintenance work complies with safety regulations and standard operating procedures.
Currently pursuing or recently completed a Certificate/Diploma in Mechanical Engineering, Electrical Engineering, Building Services, or related field....
Support SOC/SIEM operations, cyber incident response and cybersecurity monitoring.
Implement cybersecurity policies, controls, awareness programs and compliance initiatives.
Lead and support infrastructure enhancement projects, including network upgrades, firewall refreshes, system implementations and site connectivity improvements....
Evaluate student performance through assessments, practical evaluations, and continuous monitoring.
Develop, review, and update lesson plans and Work Instructional Materials (WIM) in accordance with the syllabus and guidelines set by JPK, as updated from time to time.
Carry out administrative duties and any other tasks assigned by the College management....