Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals.
To drive NTB customer acquisition (wealth and retail customers) and customer experience to broaden the Bank's customer base.
Monitor and manage inventory levels to ensure that stores have sufficient stock levels to meet customer demand
Hire, train, and manage the performance of store managers and staff within the assigned area
Conduct regular performance evaluations and provide coaching and feedback to store managers and staff to improve performance and address any issues
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Serve as the Master Document Controller for ISO 22000 and MS 1480 (HACCP) documentation.
Govern quality manuals, Standard Operating Procedures (SOPs), work instructions, forms, and quality records to ensure proper version control, document integrity, and traceability.
Ensure all controlled documents are accurately maintained, updated, approved, distributed, and archived in accordance with company procedures.
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