The acquisition of NTB customers or profitability growth of ETB customers can be through a variety of products offered
Merchant services, Deposit accounts, secured loans (HP, Mortgage, OD on FD), and unsecured products (Credit cards, Business Cash Loans), BANCA, investments
Growing ETB CASA balances will be one of the key focus of CBM, requiring the person to be capable of providing after sales support of helping set-up the digital platform for the customers (Hong Leong Connect or ConnectBiz) to perform online payment and payroll, which will ease the business transition into the Hong Leong online platform
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Maintain and develop strong client relationship with Privilege and Emerging Affluent clients and effectively manage customer portfolios in retail wealth sales and advisory.
Meet or exceed sales targets and performance metrics contributing to the overall branch performance and sales revenue.
Comply with all regulatory and Bank standards and practices.
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Monitor and manage inventory levels to ensure that stores have sufficient stock levels to meet customer demand
Hire, train, and manage the performance of store managers and staff within the assigned area
Conduct regular performance evaluations and provide coaching and feedback to store managers and staff to improve performance and address any issues
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Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals.
To drive NTB customer acquisition (wealth and retail customers) and customer experience to broaden the Bank's customer base.
Monitor and manage inventory levels to ensure that stores have sufficient stock levels to meet customer demand
Hire, train, and manage the performance of store managers and staff within the assigned area
Conduct regular performance evaluations and provide coaching and feedback to store managers and staff to improve performance and address any issues
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