Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
Help maintain equipment inventory, including processing RMAs and ordering new equipment.
Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user.
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Integrate applications with relational or NoSQL databases, third-party systems, APIs and cloud services to support end-to-end business processes.
Translate business and functional requirements into practical technical designs, reusable application components and maintainable software solutions.
Develop and deploy applications on cloud platforms such as Microsoft Azure, AWS or Google Cloud Platform in accordance with approved architecture and security standards.
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Conduct threat modeling and design reviews for features, APIs, third-party integrations, and major changes.
Coordinate with mobile engineers on cross-platform findings and backend controls protecting native iOS and Android clients.
Own application security implementation for SC TRM and BNM RMiT, including secure SDLC evidence, vulnerability management, testing, and audit remediation.
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