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300+ It Technical Support Jobs in Wp Kuala Lumpur - October 2026 - High Salaries
Showing 345 jobs results for
"it technical support"
in Wp Kuala Lumpur
Never miss any updates for It Technical Support jobs in Wp Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Own and maintain the IT asset register; manage procurement, asset allocation, transfer, refresh scheduling and secure disposal. Conduct periodic audits and reconcile discrepancies.
- Track software licence entitlements across subsidiaries; flag over-use, under-use or renewal dates to mitigate compliance and budget risk.
- Support new-starter onboarding and leaver offboarding; maintain service desk knowledge base; produce ticket metrics reports. ...
Posted
21 hours ago
Undisclosed
KL City
- Own and maintain the IT asset register; manage procurement, asset allocation, transfer, refresh scheduling and secure disposal. Conduct periodic audits and reconcile discrepancies.
- Track software licence entitlements across subsidiaries; flag over-use, under-use or renewal dates to mitigate compliance and budget risk.
- Support new-starter onboarding and leaver offboarding; maintain service desk knowledge base; produce ticket metrics reports. ...
Posted
16 hours ago
MYR3,000 - MYR5,000 Per Month
KL City
- Administer and maintain Active Directory, Microsoft 365, VPN services, and endpoint security policies.
- Prepare and report key operational metrics, including Mean Time to Resolution (MTTR), SLA compliance, ticket volume, and service performance.
- Log, prioritize, track, and resolve IT requests through the ticketing system while ensuring compliance with established Service Level Agreements (SLAs). ...
Posted
5 days ago
Undisclosed
KL City
- Provide timely updates to customers on the status and progress of outstanding incidents within agreed Service Levels.
- Maintain ownership of assigned cases from initial reporting through to resolution and closure, ensuring all relevant information and actions are accurately documented.
- Perform initial classification and prioritisation of incidents and track resolution progress to ensure appropriate follow-up actions are completed. ...
Posted
6 days ago
Undisclosed
KL City
- Provide timely updates to customers on the status and progress of outstanding incidents within agreed Service Levels.
- Maintain ownership of assigned cases from initial reporting through to resolution and closure, ensuring all relevant information and actions are accurately documented.
- Perform initial classification and prioritisation of incidents and track resolution progress to ensure appropriate follow-up actions are completed. ...
Posted
6 days ago
MYR2,400 - MYR2,400 Per Month
KL City
- Perform initial troubleshooting and diagnosis.
- Provide step-by-step guidance to users where applicable.
- Ensure proper ticket categorisation, prioritisation and assignment. ...
Posted
21 days ago
Undisclosed
KL City
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
- Ensures highest standard of service delivery to our customers. ...
Posted
16 days ago
MYR9,000 - MYR10,999 Per Month
KL City
- Asking relevant questions to resolve typically known problems within required timescales
- Ensure appropriate documentation of the interaction with the customer in the prescribed format
- Ability to communicate clearly and able to provide guidance by giving instruction when performing troubleshooting to identify or resolve the technical issues remotely. ...
Posted
19 days ago
ServiceOne Solutions Malaysia Sdn Bhd
MYR9,000 - MYR10,999 Per Month
KL City
- Ensure high-quality, customer-focused support for Japanese-speaking users through clear and effective communication.
- Conduct regular virtual team meetings, training sessions, and knowledge sharing to foster team development and maintain up-to-date technical expertise.
- Analyse support metrics and generate reports to identify trends, improve processes, and optimize team performance. ...
Posted
2 days ago
ServiceOne Solutions Malaysia Sdn Bhd
MYR9,000 - MYR10,999 Per Month
KL City
- Ensure high-quality, customer-focused support for Japanese-speaking users through clear and effective communication.
- Conduct regular virtual team meetings, training sessions, and knowledge sharing to foster team development and maintain up-to-date technical expertise.
- Analyse support metrics and generate reports to identify trends, improve processes, and optimize team performance. ...
Posted
18 days ago
Undisclosed
KL City
- Role Summary- Lead and manage a team of Technical Support Specialists within Lenovo's Premier Support organization to deliver exceptional customer experience and achieve operational performance objectives. Responsible for people leadership, service delivery, customer escalations, KPI management, workforce planning, process improvement, stakeholder engagement, and continuous operational excellence across multiple support channels.
Posted
5 days ago
Undisclosed
KL City
- Gather problem logs or DB logs then escalating to the right team/individuals.
- Gather data from logs or DB for reporting or statistic analytic.
- Working closely with Site Reliability Engineer (“SRE”) and Quality Assurance (“QA”) team. ...
Posted
4 days ago
Undisclosed
KL City
- Liaison with external parties and vendors to support integration and troubleshooting.
- Provide the high-quality service for the clients to meet win-win cooperation.
- Responsible for as assigned by the Project Manager. ...
Posted
6 days ago
Undisclosed
KL City
- Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.
- Apply company solutions to meet highly complex customer needs.
- Identify additional services that could lead to future service revenue growth. ...
Posted
9 days ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
9 days ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
14 days ago
Undisclosed
KL City
- Experience working in healthcare or other regulated environments, with an understanding of data privacy and security best practices, is beneficial.
- Relevant technical certifications or a diploma/degree in Information Technology, Computer Science, or a related field is preferred.
- Ability to work on-site in WP. Kuala Lumpur, manage multiple service requests, and communicate clearly in written and spoken English. ...
Posted
14 days ago
Undisclosed
KL City
- Perform basic O&M by monitoring systems remotely and basic warranty work
- Track complex technical problems and coordinate with internal teams (technical and R&D teams) to efficiently deliver high-quality solutions to customers’ issues
- Continuously develop knowledge of all relevant products and services ...
Posted
14 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
2 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
2 days ago
Undisclosed
KL City
- Own the relationship and communication with clients throughout the course of a support query, providing periodic status updates.
- Identify potential bugs in solutions and escalate issues to relevant internal teams for additional debugging.
- Flag and notify potential high-impact infrastructure issues to internal teams. ...
Posted
4 days ago
Undisclosed
KL City
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
- Mobile and broadband reimbursement ...
Posted
4 days ago
MYR5,000 - MYR15,000 Per Month
KL City
- Experience working with operator customers, NOC, field engineering teams or project teams to troubleshoot and resolve network issues.
- Experience in customer/project coordination, including project meetings, fault reporting and issue follow-up/closure.
- Relevant TM project / TM network experience is highly important. ...
Posted
6 days ago
MYR4,500 - MYR4,700 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
7 days ago
Undisclosed
KL City
- Uphold safety, compliance, and quality standards in all technical interventions.
- Drive standardization of troubleshooting guides, tools, and processes across APAC.
- Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
8 days ago
Undisclosed
KL City
- Develop an understanding of key CLM objectives and align them with technical solutions
- Work closely and integrate with the CTB (Change The Bank) team to engage in collaborative agile based development
- Focus on the Service Transition phase of ITIL by driving adoption of the “Production Readiness / License to Operate” model ...
Posted
11 days ago
MYR2,000 - MYR5,000 Per Month
KL City
- Configure payment methods, order types, receipt settings and other POS features.
- Support the setup of online ordering, QR ordering, kiosks and payment integrations where required.
- Perform remote installation, configuration and testing of POS systems. ...
Posted
25 days ago
Warisan TC Management Service Sdn Bhd
MYR3,500 - MYR5,500 Per Month
KL City
- Ensure network availability, security, and reliability.
- Configure and maintain network devices, including routers, switches, firewalls, wireless controllers, and access points.
- Perform network optimization, performance tuning, and capacity planning. ...
Posted
2 days ago
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