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49 It Technical Support Jobs in Shah Alam - October 2026 - High Salaries
Showing 49 jobs results for
"it technical support"
in Shah Alam
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MYR1,000 - MYR1,000 Per Month
- Assist in Log and document all support requests and incidents accurately.
- Assist in ensure timely resolution of incidents within established SLAs.
- Assist in escalate unresolved issues to higher-level support when necessary. ...
Posted
9 days ago
Undisclosed
- Perform support and helpdesk activities for global users of the Master Library system according to the ticket system.
- Perform ad hoc jobs as assigned by the Technical Reference Administrator.
- Minimum in Diploma in Electrical/ Electronic Engineering. ...
Posted
21 days ago
Undisclosed
- Coordinate with principals to support and clarify product technical information requested by the sales team.
- Assists in raise complaint report to principal whenever PC product's quality related received from CS or sales team
- Handle complaint reporting to principals for PC product quality issues raised by Customer Service or the sales team. ...
Posted
21 days ago
Undisclosed
- Responsible to provide Pre & Post sales support including product at site issue via mobile support or physical visit
- Responsible in preparation of quotation based on the single line drawing by customers/sales
- Responsible to compile all the quotation details. (Project Title, Consultant, Contractor) and monitor the success rate by monthly follow-up with sales team ...
Posted
15 days ago
MYR7,000 - MYR9,500 Per Month
- IT Operations Management:
- • Monitor and manage the health and performance of IT infrastructure, including servers, networks, and cloud environments.
- • Oversee system updates, patch management, and scheduled maintenance to ensure smooth operation. ...
Posted
6 days ago
Accenture Southeast Asia
Undisclosed
- Knowledgeable in products such as Windows, MS365, Azure Cloud, OR any related tools/technologies.
- Knowledgeable in IT Service Management process.
- Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health. ...
Posted
2 days ago
IT Support Officer ( IT Infrastructure - Helpdesk ) IT Support Officer ( IT Infrastructure - Helpdesk )
Yamazen Malaysia Sdn Bhd
Undisclosed
- Monitor site network connectivity (Wi-Fi, LAN) and coordinate with vendors for network issues.
- Support day-to-day security operations, including antivirus alert monitoring, phishing email response, and software license compliance checks.
- Manage IT licenses and assets, including inventory tracking and procurement coordination. ...
Posted
21 days ago
Undisclosed
- To provide application support for existing operations along with continuous improvement activities + innovation concepts.
- Business Intelligence and Data Analytics: To develop, maintain, and support various dashboards and reports
- Hands-on experience working with Warehouse Management Systems (WMS) within Contract Logistics or warehousing environments. ...
Posted
2 days ago
Undisclosed
- Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
- Create a weekly report to send to the Info Systems Project Management team to assist them in reviewing incidents to determine what events have occurred that may be operational losses.
- Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds. ...
Posted
19 days ago
Undisclosed
- To deliver logical mapping for interface + report development.
- To train superusers on configuration techniques + new/existing functionalities.
- To manage change requests including discussion with customers, new requirements review, reconfiguration, testing, training + go-live support. ...
Posted
13 days ago
MYR2,000 - MYR3,000 Per Month
- Monitor and maintain network, fortinet firewall and security systems to ensure safe and efficient operations.
- Document IT issues and resolutions, maintain inventory of IT equipment and update support logs
- Knowledgeable about cybersecurity ...
Posted
a month ago
Undisclosed
- Manage IT assets, software licensing compliance, preventive maintenance, and inventory records.
- Record, track, and resolve support requests through the IT Service Management (ITSM) platform while meeting agreed service levels.
- Ensure subscription-based software and applications remain active and operational, and provide after-hours support when required. ...
Posted
a month ago
Undisclosed
- Implement continuous improvements to support business growth and efficiency.
- Coordinate closely with internal teams to ensure smooth infrastructure operations.
- Manage and coordinate with vendors and service providers to ensure timely delivery of solutions, upgrades, and enhancements. ...
Posted
a month ago
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