93 It Technical Support Jobs in Petaling - September 2026 - High Salaries

Showing 93 jobs results for "it technical support" in Petaling
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Petaling

  • Evaluate unique or complex installations or configurations and make recommendations for resolution.
  • Articulate clearly in writing and verbally.
  • Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
14 days ago
  • Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
  • Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions. Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. Cloud Technologies: Experience with cloud platforms like GCP, AWS, and Azure, including their AI/ML services. Generative AI Experience with LLM and Generative AI and Google Cloud Products and services (e.g Vertex AI, Dialogflow, Gemini) ML Development: Experience with Machine Learning model development and deployment. AIML Frameworks: Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g. encoders, decoders, transformers), and using machine learning APIs. Must have Associate Cloud Engineer (ACE) Certification Malaysia Software Engineering Professional PETALING JAYA, MY (0088) IBM Malaysia Sdn. Bhd.
Posted
7 days ago
  • Online and manual data verification
  • Check whether data entered through the online system is correct.
  • Check manually entered data for completeness and accuracy. ...
Posted
7 days ago
  • Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
  • Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
  • Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. ...
Posted
7 days ago
  • Engage directly with customers to understand needs, address inquiries, and build relationships. Collaborate with partners, providing enablement and ensuring alignment with Quantum's solutions.
  • Prioritize exceptional customer experiences, driving business outcomes through innovative solutions. Build strong relationships with customers, partners, and internal teams.
  • Lead the design of innovative storage solutions across defined market verticals, leveraging the full Quantum product portfolio. Align solutions with customer outcomes, industry best practices, and market trends. ...
Posted
24 days ago
  • Engage directly with customers to understand needs, address inquiries, and build relationships. Collaborate with partners, providing enablement and ensuring alignment with Quantum's solutions.
  • Prioritize exceptional customer experiences, driving business outcomes through innovative solutions. Build strong relationships with customers, partners, and internal teams.
  • Lead the design of innovative storage solutions across defined market verticals, leveraging the full Quantum product portfolio. Align solutions with customer outcomes, industry best practices, and market trends. ...
Posted
24 days ago
  • Able to work in Shift (Shift might be schedule on weekend and Public Holidays based on rotation)
  • Work closely with USA helpdesk team to ensure smooth process handling and team development.
  • Responds to queries, runs diagnostic programs, isolates problem, and determines and implement solutions. ...
Posted
24 days ago
  • Maintain accurate hardware inventory, support asset disposal, and ensure compliance with asset policies.
  • Log, track, and resolve support requests within SLA timelines and escalate unresolved issues when necessary.
  • Assist with deployments, IT projects, and collaborate with internal teams to resolve escalated issues effectively. ...
Posted
24 days ago
  • Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
  • Manage and maintain tender files and the eligible vendor list, ensuring readiness and compliance for tender submissions
  • Administrative duties and coordination tasks as required ...
Posted
5 days ago
Posted
21 days ago
Posted
21 days ago
  • Evaluate unique or complex installations or configurations and make recommendations for resolution.
  • Articulate clearly in writing and verbally.
  • Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
22 days ago
  • Conduct preventive and corrective maintenance to ensure equipment reliability and optimal performance.
  • Perform testing, validation, and quality inspections on repaired, incoming, and outgoing equipment.
  • Assess equipment functionality and verify operational readiness prior to deployment or return to service. ...
Posted
22 days ago
  • Conduct preventive and corrective maintenance to ensure equipment reliability and optimal performance.
  • Perform testing, validation, and quality inspections on repaired, incoming, and outgoing equipment.
  • Assess equipment functionality and verify operational readiness prior to deployment or return to service. ...
Posted
22 days ago
  • Respond to dealer technical inquiries (calls, reports, emails)
  • Guide technicians remotely with step-by-step solutions
  • Escalate unresolved issues to factory ...
Posted
24 days ago
  • Mainly responsible for scanning, renaming, attaching (in SAP & SharePoint), and filing service reports and equipment return/repair documents.
  • Occasionally, he will also help check the next PM schedule in SAP when necessary
  • Minimum SPM, Diploma in Accounting, Business Administration or related field (students or fresh graduates are encouraged to apply). ...
Posted
4 days ago
  • Evaluate unique or complex installations or configurations and make recommendations for resolution.
  • Articulate clearly in writing and verbally.
  • Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
12 days ago
  • Ensure that all projects are delivered on-time, within the scope and within budget.
  • Lead in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Analyse staffing needs based on project and Technical Support requirements. ...
Posted
a month ago
  • Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
  • Manage and maintain tender files and the eligible vendor list, ensuring readiness and compliance for tender submissions
  • Administrative duties and coordination tasks as required ...
Posted
a month ago
  • Monitoring ticket timelines (SLAs)
  • Contact with the end users by phone, email and chat
  • Deep experience (or equivalent) in technical support ...
Posted
7 days ago
  • Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
  • Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
  • Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
16 days ago
  • Meticulous in maintaining site IT forecast, accrual, spending tracking, procurement/receiving process, maintaining MA, Contractors, Communication billing, asset/inventory
  • Should be willing to work extended hours or modified schedule to meet deadlines
  • Ensure performance meets stipulated KPIs/SLAs at all ...
Posted
15 days ago
  • Monitor and track incidents from initial reporting through resolution and closure.
  • Ensure accurate and complete ticket documentation.
  • Utilize AI-powered tools and assistants to support troubleshooting and root cause analysis. ...
Posted
24 days ago
  • Log all phone calls in the Service Desk tool (ServiceNow).
  • Ensure phone queue SLA are met.
  • Take ownership and coordinate with other IT support teams for high-priority issues. ...
Posted
a month ago

INT NETWORK SOLUTION SDN. BHD.

Petaling

  • Manage and execute daily operations of Data Center facility to achieve high availability, security, and efficiency
  • Participate actively in system infrastructure management and ensure its smooth operation, optimum performance, and safeguard data integrity
  • Recommend continuous improvements and enhancements of performance, reliability, security and recoverability of systems and networks ...
Posted
14 days ago
  • Monitor and maintain servers, network devices, backups, and IT infrastructure.
  • Perform system updates, patch management, and routine maintenance activities.
  • Install, configure, and support PCs, laptops, printers, and other IT equipment. ...
Posted
21 days ago
  • Fresh graduate are encouraged to apply
  • Min 2 years in IT Helpdesk
  • Proficient in spreadsheets and word processing ...
Posted
21 days ago

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