Support public and internal enquiries regarding the API applications and the Platform.
Support operational activities for public-facing and internal API applications, as well as the Platform, including data consolidation, maintenance of the public-facing theme page, and user on-boarding support.
Perform system design and program development of related modules to enhance service quality.
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Set up and maintain testing environments to support testing activities
Maintain effective communication with stakeholders and supervisors by proactively providing regular updates on project status, risks and issues
Keep abreast of relevant technological advancements, development of industry standards and best practices. Actively review the CMU’s existing systems and identify areas for continuous improvement
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Design database architecture and table structures; drive SQL optimization, index design, sharding, read-write separation, data consistency management, and continuous performance improvement.
Apply AI coding tools, RAG, prompt engineering, and AI agent frameworks to support requirement breakdown, code generation, troubleshooting, refactoring, documentation, and private knowledge base development.
Collaborate with product, QA, operations, and business teams to complete solution design, documentation, requirement clarification, on-site issue handling, and project delivery.
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