Jobs
Companies
Forums
1,200+ It Support Technician Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl
Showing 1,231 jobs results for
"it support technician"
Never miss any updates for It Support Technician jobs
Manage Alert
Undisclosed
Singapore
- Identify the correct SOP for a given technical problem. Use internal and external documentation to guide resolution.
- Document technical issues clearly and in detail in the trouble ticket system. Know when and how to escalate confidently.
- Safely lift, install, and rack equipment using provided lifting tools, including in confined spaces or at height, following health and safety guidelines. ...
Posted
25 days ago
Undisclosed
Singapore
- Maintain accurate device, subscription and user entitlement records and coordinate resolution of operational issues
- Maintain action / decision trackers, SOPs, RACI matrices, process flows and the Operations Handbook / Handover Pack
- Identify gaps and improvement opportunities and coordinate implementation with the relevant service, security and technical owners ...
Posted
4 days ago
Undisclosed
Singapore
- Identify the correct SOP for a given technical problem. Use internal and external documentation to guide resolution.
- Document technical issues clearly and in detail in the trouble ticket system. Know when and how to escalate confidently.
- Safely lift, install, and rack equipment using provided lifting tools, including in confined spaces or at height, following health and safety guidelines. ...
Posted
25 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
- Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature ...
Posted
3 days ago
Undisclosed
Malaysia
- • Serve as the primary technical point of contact for assigned customers
- • Own and manage complex, high-severity support cases through resolution
- • Maintain deep understanding of customer architectures, configurations, and usage patterns ...
Posted
a day ago
MYR5,000 - MYR5,500 Per Month
- Perform basic configuration and maintenance of office LAN/WLAN environments, including both IT and OT networks.
- Coordinate with local telecom providers to maintain WAN connectivity.
- Support network security operations, including basic configuration and administration of firewall policies, NAT, IDS, and related security controls. ...
Posted
a day ago
Undisclosed
Singapore
- Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
- Deliver high quality services and customer satisfactions to our clients
- Ensure good housekeeping of equipment residing at designated platform area and maintain the work area tidiness within the engineering area ...
Posted
2 days ago
Undisclosed
- Build strong partnerships with clients while continuously striving to enhance customer satisfaction.
- Maintain the support & maintenance contract renewal.
- Ensure the excellence of services by strictly adhering to company standards and policies, service requests within the designated region. ...
Posted
18 hours ago
Undisclosed
KL City
- Uphold safety, compliance, and quality standards in all technical interventions.
- Drive standardization of troubleshooting guides, tools, and processes across APAC.
- Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
8 hours ago
Undisclosed
- Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
- Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
- Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
3 days ago
Undisclosed
Punggol
- Analyze field failure data to identify trends and recommend reliability improvements
- Create and maintain technical documentation including repair guides and diagnostic procedures
- Train and mentor L1/L2 support engineers on hardware troubleshooting techniques ...
Posted
3 days ago
SGD6,500 - SGD6,500 Per Month
Singapore
- Troubleshoot complex Windows, Linux & infrastructure issues
- Perform root-cause analysis & support incident investigations
- Maintain system documentation, configurations & audit records ...
Posted
3 days ago
Undisclosed
Singapore
- Collaborate with relevant IT units to reduce level 1/level 2 incidents and contain number of rollbacks.
- Provide on-call/on-site support on a rotational basis and afterwork hours/weekend support as needed, covering application support and application change deployment.
- Contribute to functional and technical specifications for outstanding system bugs or require enhancements. Play key role in prioritization of changes and tracking the delivery. ...
Posted
4 days ago
Undisclosed
KL City
- Ensure timely, accurate, and customer-appropriate technical communication
- Lead troubleshooting and resolution for P0/P1 incidents
- Coordinate cross-functional investigations with NOC, Engineering, Product, and other teams ...
Posted
4 days ago
Undisclosed
KL City
- Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
- Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
- Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
4 days ago
Undisclosed
KL City
- Build and maintain real relationships with APAC clients — not just ticket resolution, but genuine technical partnership over time
- Spot patterns across tickets and client behaviour; proactively surface product gaps, recurring issues, and integration risks to Engineering and Product before they become incidents
- Collaborate actively across CG, Engineering, and Product — be the person who bridges technical reality and client context ...
Posted
4 days ago
Undisclosed
KL City
- •Investigate and resolve application-related incidents, problems, and service requests within agreed SLAs.
- •Perform root cause analysis and implement permanent fixes to prevent recurring issues.
- •Collaborate with development teams for bug fixes, enhancements, and deployment activities. ...
Posted
4 days ago
MYR2,800 - MYR3,500 Per Month
Damansara Jaya
- Monitor and maintain servers, network devices, backups, and IT infrastructure.
- Perform system updates, patch management, and routine maintenance activities.
- Install, configure, and support PCs, laptops, printers, and other IT equipment. ...
Posted
9 days ago
Undisclosed
Singapore
- Build and maintain real relationships with APAC clients — not just ticket resolution, but genuine technical partnership over time
- Spot patterns across tickets and client behaviour; proactively surface product gaps, recurring issues, and integration risks to Engineering and Product before they become incidents
- Collaborate actively across CG, Engineering, and Product — be the person who bridges technical reality and client context ...
Posted
5 days ago
Undisclosed
Singapore
- Assist in yield, power, performance, quality, and reliability analysis to identify issues and improvement opportunities.
- Support test coverage analysis, test program optimization, test hardware validation, and ATE-to-SLT correlation activities.
- Participate in cross-functional debug activities with Design, Software, Systems, Test, and Product Engineering teams. ...
Posted
5 days ago
SERVICE DESK EXECUTIVE (L1 Application - User Support) SERVICE DESK EXECUTIVE (L1 Application - User Support)
TECHELM SERVICES PTE. LTD.
SGD2,500 - SGD2,500 Per Month
Singapore
- Good spoken and written English, with the ability to explain matters clearly, calmly and patiently.
- Good analytical and problem-solving ability, with a systematic approach to understanding user issues.
- Customer-focused, with a strong sense of ownership and accountability for incidents and service requests. ...
Posted
3 days ago
Undisclosed
Singapore
- Strong knowledge of SQL and Oracle databases;
- Good communication and interpersonal skills, with the ability to work independently and as part of a team;
- Willingness to support 24/7 Level 1 & 2 production operations. ...
Posted
5 days ago
Undisclosed
Singapore
- Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
- Deliver high quality services and customer satisfactions to our clients
- Ensure good housekeeping of equipment residing at designated platform area and maintain the work area tidiness within the engineering area ...
Posted
6 days ago
SGD4,500 - SGD4,500 Per Month
Singapore
- • Perform system changes and developments to any of company systems and applications to agreed standards and timescales.
- • Install standard business desktop/laptop Images to an agreed standard.
- • Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs. ...
Posted
6 days ago
Job searches related to “It Support Technician”
Browse Location:
More Location
Browse Company:
More Companies
Browse "it support technician" Job By:
Browse "it support technician" Job By:
More Industries