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200+ It Support Technician Jobs in Kuala Lumpur - October 2026 - High Salaries
Showing 220 jobs results for
"it support technician"
in Kuala Lumpur
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Undisclosed
KL City
- Product Application, Implementation & SOP Extension – Lead the deployment of ZW3D, ZWCAD, and related products for key accounts in Malaysia, including product onboarding, application training, and after-sales guidance. Coordinate with additional technical and R&D resources as needed to ensure successful implementation for local key accounts. And finally Enable to the Local Partner like Point 1.
- Localization of Technical Resources – Adapt headquarters' standard technical resources to fit the specific characteristics of the Malaysia market, and develop local industry solutions, among other localization initiatives.
- Marketing Event Support – Provide technical support for marketing and promotional campaigns for ZW3D, ZWCAD, and other products in Malaysia. This includes identifying product highlights and value points tailored to local market needs, and collaborating with the marketing department to produce promotional materials. ...
Posted
a month ago
MYR4,000 - MYR5,000 Per Month
KL City
- Deliver excellent customer service while resolving technical issues.
- Escalate unresolved issues to the appropriate support teams.
- Continuously learn and improve technical knowledge. ...
Posted
a month ago
Undisclosed
KL City
- Conduct root cause analysis (RCA) on recurring or complex technical issues and work with relevant internal teams to identify rectification and preventive solutions.
- Review product performance, repair, return and service data to identify technical trends, recurring issues and areas for improvement.
- Prepare regular technical support, issue-tracking and product performance reports for management review. ...
Posted
14 days ago
MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot in-house applications and other client-specific software.
- Create and maintain system images, and support software deployment and antivirus agent installation.
- Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
a month ago
MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot in-house applications and other client-specific software.
- Create and maintain system images, and support software deployment and antivirus agent installation.
- Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
KL City
- You will also gain exposure to trading-related IT systems and infrastructure, supporting senior IT staff to maintain system availability, security, and performance.
- We are looking for a proactive team player who enjoys learning, problem solving, and working closely with both local and global IT teams.
- This position offers excellent career development opportunities and the chance to work with evolving technology in a dynamic market environment. ...
Posted
a month ago
Undisclosed
KL City
- Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
- Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
- Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
a month ago
Undisclosed
KL City
- Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity.
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables. ...
Posted
a month ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
a month ago
Undisclosed
KL City
- Drive process improvements through automation, monitoring, and optimization initiatives.
- Serve as the escalation point for complex backup and storage issues.
- Degree or Diploma in IT, Computer Science, or a related field. ...
Posted
21 days ago
Agensi Pekerjaan Two95 International SDN. BHD.
MYR7,000 - MYR8,000 Per Month
KL City
- Troubleshoot complex issues involving AI/ML workloads, APIs, cloud infrastructure, integrations, and distributed systems.
- Lead and manage P1/P2 high-severity incidents, ensuring timely investigation, escalation, and resolution.
- Perform detailed root-cause analysis (RCA) and provide clear technical findings to enterprise customers and stakeholders. ...
Posted
a month ago
IT Support Engineer (Mid-Level) – Semiconductor Industry IT Support Engineer (Mid-Level) – Semiconductor Industry
Erudite Innovation Sdn Bhd
MYR7,000 - MYR7,000 Per Month
KL City
- Support Microsoft 365, Outlook, Teams, OneDrive, and other business applications.
- Manage user accounts, permissions, password resets, and access requests.
- Provide IT support to production, engineering, quality, facilities, warehouse, and corporate teams. ...
Posted
21 days ago
Undisclosed
WFH
KL City
- Coordinate and monitor routine maintenance and release cycles for SaaS customers
- Continuous implementation of automations and service improvements
- Hands-on experience with PKI, FIDO, certificate authorities, Windows AD and domains, as well as Windows VM environments ...
Posted
a month ago
Talentia Consulting
Undisclosed
KL City
- Collaborate with R&D, Sales, and Marketing teams on technical resources and customer solutions.
- 2+ years of experience with CAD/CAM/CAE software.
- Hands-on experience with tools such as SolidWorks, Siemens NX, PTC Creo, Autodesk Inventor, Solid Edge, or similar. ...
Posted
a month ago
Undisclosed
- Maintain detailed and organized documentation of all technical issues, resolutions, and system performance
- Collaborate with senior engineers and project teams to support implementation and optimization of engineering solutions
- Customize and configure technical systems according to project specifications and requirements ...
Posted
9 days ago
Undisclosed
KL City
- Troubleshoot end user’s computing issue, and hardware issue (PC, server, printer, etc.)
- • Support daily IT Helpdesk operations, meet incident resolution time, update IT knowledge base system, IT incident ticket logging, and other tasks requested by WDT Site IT Supervisor/Manager.
- • Installing and configuring computer hardware, software, systems, networks, and printers ...
Posted
16 days ago
Undisclosed
KL City
- Location: Malaysia.
- Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
- Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. ...
Posted
2 days ago
Undisclosed
KL City
- Troubleshoot and support Microsoft 365 applications, endpoint devices, and workplace technologies.
- Escalate complex incidents to local support teams or specialist groups, ensuring complete and accurate handovers.
- Maintain high-quality ticket records that support reporting, analysis, and efficient downstream resolution. ...
Posted
2 days ago
Undisclosed
KL City
- reporting
- Write and optimize MySQL queries — SELECT, JOIN, GROUP BY, subqueries, stored
- procedures ...
Posted
21 hours ago
Undisclosed
KL City
- Provide timely updates to customers on the status and progress of outstanding incidents within agreed Service Levels.
- Maintain ownership of assigned cases from initial reporting through to resolution and closure, ensuring all relevant information and actions are accurately documented.
- Perform initial classification and prioritisation of incidents and track resolution progress to ensure appropriate follow-up actions are completed. ...
Posted
16 hours ago
Undisclosed
KL City
- Document IT processes and coordinate user training as needed.
- Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.
- Oversee office networking, including managing firewalls and switches. ...
Posted
9 hours ago
MYR3,000 - MYR4,000 Per Month
KL City
- Monitor RMM and Monitoring platforms as support tools at 24/7
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process ...
Posted
5 days ago
Undisclosed
KL City
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
- Ensures highest standard of service delivery to our customers. ...
Posted
11 days ago
Rosemallow Technologies Pvt Ltd
MYR3,000 - MYR4,000 Per Month
KL City
- Monitor RMM and Monitoring platforms as support tools at 24/7
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process ...
Posted
13 days ago
Undisclosed
KL City
- Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
- Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
- Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
15 days ago
Undisclosed
- Report completion status and highlight any discrepancies to the Supervisor or Manager.
- Conduct daily checks on shelves and displays to ensure all tags and POP cards comply with SOP and system data.
- Perform random price verification using HHT Mobile to ensure consistency between system price and displayed price. ...
Posted
15 days ago
Undisclosed
KL City
- Other desired certifications / preferred skills other qualifications:
- Microsoft Azure certifications (AZ-104, AZ-305, or equivalent) orMicrosoft 365 certifications (MD-102, MS-102, or equivalent) orNetworking certifications (CCNA or equivalent)
- Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Posted
17 days ago
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