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1,300+ It Support Jobs in Wp Kuala Lumpur - October 2026 - High Salaries
Showing 1,309 jobs results for
"it support"
in Wp Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Monitor situations and provide up-to-date information cross-functionally
- Work with analysts to research various topics and keywords to provide early warning signals for current events and trends happening globally
- Acknowledge and staying up to date on all team process updates ...
Posted
a month ago
Undisclosed
KL City
- Opportunity to support customers via Phone, Chat, and Email
- International and Multicultural Work Environment
- Career Growth and Development Opportunities ...
Posted
a month ago
Undisclosed
KL City
- Manage Active Directory and Microsoft Entra ID user accounts, group policies, permissions, and access controls.
- Troubleshoot Windows 10/11, Microsoft Office applications, and enterprise desktop environments.
- Support Azure cloud services, user identity management, and basic cloud administration. ...
Posted
a month ago
Undisclosed
KL City
- Process Refunds & Returns: Follow established SOPs to process standard return requests, troubleshoot customer issues, and execute partial refund negotiations to protect revenue.
- Flag Logistical Variations: Monitor tracking statuses, flag shipping delays or delivery disputes, and report defective batch patterns to management or the warehouse team.
- Follow Team Documentation: Operate strictly within existing team SOPs while logging daily and weekly ticket volumes accurately. ...
Posted
25 days ago
Undisclosed
KL City
- Responsibilities include, but are not limited to, the following:
- • ServiceNow Solution Delivery
- Lead the design, development, testing and deployment of ServiceNow ITSM and ITOM capabilities, configurations, integrations and automation solutions that support service insourcing, operational efficiency and continuous improvement across GIT Operations. Ensure solutions meet business requirements and deliver measurable operational value. ...
Posted
a month ago
Undisclosed
KL City
- Investigate MDCA alerts, user activities, connected applications, cloud-discovery information, activity policies, anomaly detections, and connector health
- Review Purview alerts and events related to Information Protection, sensitivity labels, Data Loss Prevention, Endpoint DLP, Insider Risk Management, and Data Lifecycle Management
- Collect screenshots, diagnostic packages, logs, alert details, policy status, connector status, audit records, and validation outputs required for issue investigation ...
Posted
a month ago
Undisclosed
KL City
- Work Mode: Work from Office
- This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
a month ago
Undisclosed
KL City
- Assist in triage, resolution, and escalation of support tickets within SLAs
- Create and maintain internal knowledge base articles
- Communicate effectively with end users to understand their issues and guide them through solutions ...
Posted
a month ago
Undisclosed
KL City
- Incident and Request Management
- • Serve as the first point of contact for incidents and service requests related
- to data centre and cloud services. ...
Posted
a month ago
Core Banking - Senior L3 support Developer-.Net-SQL Core Banking - Senior L3 support Developer-.Net-SQL
RAPSYS TECHNOLOGIES PTE LTD
Undisclosed
KL City
- Work Mode: Work from Office
- This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
a month ago
Undisclosed
KL City
- Language: Professional fluency in Korean (TOPIK 5/6 level) and communicative English.
- Experience: Fresh grads are welcome! We provide 4 weeks of paid training.
- "Experience Kuala Lumpur! We are looking for fluent Korean speakers to join our multicultural team. We provide Full Visa Sponsorship, Flight Tickets, and Accommodation to help you settle in." ...
Posted
a month ago
Undisclosed
KL City
- Facilitate communication between vendors and internal stakeholders to ensure smooth project execution.
- Aftersales Support
- Manage post-delivery support, including warranty claims for LLE. ...
Posted
a month ago
Undisclosed
KL City
- Train new agents on tagging and listing SOPs, category guidelines, and updated training materials.
- Conduct coaching sessions with individuals or teams to align on QA findings and address recurring mistakes.
- Maintain tracking sheets to document QA results and feedback outcomes. ...
Posted
a month ago
MYR2,500 - MYR2,800 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Maintain the reception area and common spaces, ensuring they are tidy, organized, and presentable at all times.
- Provide comprehensive administrative support, including scheduling appointments, managing calendars, and coordinating meetings.
- Assist with data entry, maintaining databases, and updating records with accuracy and efficiency. ...
Customer Service
Administrative Support
Skills Required
Customer Service
Administrative Support
Office Management
Communication Skills
Time Management
Data Entry
Scheduling
+5
Posted
2 months ago
MYR3,000 - MYR4,000 Per Month
KL City
- Monitor RMM and Monitoring platforms as support tools at 24/7
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process ...
Posted
2 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Install and configure Windows, ChromeOS and relevant drivers.
- Perform testing and Quality Control (QC) on refurbished laptops.
- Test screen, keyboard, touchpad, battery, WiFi, Bluetooth, USB ports, speakers, camera and other functions. ...
Posted
2 days ago
MYR4,500 - MYR6,000 Per Month
KL City
- Capacity Planning: Develop and propose capacity management plans to prevent business disruptions and ensure smooth operations.
- Technology Research: Research emerging business technologies and IT software to enhance the organization’s IT systems.
- Policy Development: Develop IT policies and procedures to comply with group and audit/ISO requirements. ...
Posted
2 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Escalate issues according to procedures.
- Meet KPI/SLA targets.
- Follow operational procedures and quality standards. ...
Posted
2 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Monitor and track Work Orders to ensure timely completion within the agreed SLA and KPI requirements.
- Verify completed Work Orders within the same working day or within 24 hours upon completion.
- Provide customers with regular updates on the status and progress of their requests. ...
Posted
2 days ago
MYR2,000 - MYR3,500 Per Month
KL City
- Strong analytical and problem-solving skills
- Able to work independently and effectively in a team environment
- Posses Own transport ...
Posted
2 days ago
MYR3,453.33 - MYR6,186.43 Per Month
KL City
- Support Windows operating systems and Microsoft Office/Microsoft 365 applications.
- Assist users with account, password, email, and application-related issues.
- Provide remote and onsite technical support. ...
Posted
2 days ago
MYR3,000 - MYR3,800 Per Month
KL City
- Create, manage, modify, and deactivate user accounts according to company policies.
- Monitor system performance and ensure the availability of IT services.
- Provide Level 1 and Level 2 technical support for end users. ...
Posted
2 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: Technical, Trade, or Vocational School Degree.
- Related Work Experience: At least 2 years of related work experience. ...
Posted
a day ago
MYR800 - MYR800 Per Month
KL City
- - Manage the time table for technical team to ensure all tasks and projects is completed within
- timeline
- - To assist in other ad hoc related tasks ...
Posted
10 hours ago
Undisclosed
KL City
- Document IT processes and coordinate user training as needed.
- Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.
- Oversee office networking, including managing firewalls and switches. ...
Posted
6 days ago
Undisclosed
KL City
- Deploy and manage device compliance policies, configuration profiles, application deployments, and endpoint security policies.
- Manage Windows Autopilot provisioning and device lifecycle processes.
- Troubleshoot and resolve complex endpoint management and mobility issues. ...
Posted
9 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Monitor RMM and Monitoring platforms as support tools at 24/7
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process ...
Posted
11 days ago
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