Select and manage ongoing relationships with suppliers and vendors to ensure the organization receives satisfactory standards of service. Introduce and develop the integration of new technology into the current lab processes to increase productivity, cost effectiveness, quality of work and enhance the capability of the team.
Lead the establishment of objectives, policies, standards and strategies in operational support best practices. Support in the development, modification, verification and validation of test method. Hold the authority in approval of Test Report, IMS document, Quality Reports (CAPA, NCIR), Document Template,Validation Plan and Report, IMTE RA report, obsolete test equipment and jigs.
Have the authority and resources to implement, maintain and improve the management system, identify deviations from the management system or from the procedures for performing laboratory activities, initiate actions to prevent or minimize deviations, report to laboratory management on the performance of the management system and any need for improvement, and ensure the effectiveness of laboratory activities. Ensure laboratory operation and projects are compliance to specification and relevant standard regulations, as well as ISO/IEC 17025, ISO 13485 and FDA quality system requirements.
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Cross-Functional Collaboration: Serve as the technical bridge between regional Technical Support, Product Group (PG) engineering, and selected technology partners. Escalate issues in a timely manner and drive technical issues to resolution.
Proactive Engineering & Quality Improvement: Make high-quality contributions to New Product Introduction (NPI) deliverables as defined by corporate processes. Contribute to better corporate products and execution by formally submitting "Lessons Learned" and identifying opportunities to improve operational effectiveness.Technical Consulting & Documentation: Document resolution strategies accurately and with engineering rigor in issue-tracking tools. Provide expert advisory services on system hardening and compatibility, and train customers on best practices.
Diagnostic & Profiling Tools: High proficiency with Windows performance and debugging utilities, including WPR/WPA, Process Explorer, RAMMap, PerfMon, and WinDbg.
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Perform operational tasks to support Customer Service Representatives by handling manual activities, including issuing daily consignment stock billing, using SAP and Power BI to extract data and prepare custom reports, updating customer portals, and producing required spreadsheets and delivery reports.
Bachelor’s Degree.
One-year experience using SAP would accelerate the onboarding process.
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Estimate the costs, resources, and time required to implement the organization’s annual goals and monitor the performance of projects to ensure targets are met.
Select and manage ongoing relationships with suppliers and vendors to ensure the organization receives satisfactory standards of service.
Introduce and develop the integration of new technology into the current lab processes to increase productivity, cost effectiveness, quality of work and enhance the capability of the team.
...
Select and manage ongoing relationships with suppliers and vendors to ensure the organization receives satisfactory standards of service. Introduce and develop the integration of new technology into the current lab processes to increase productivity, cost effectiveness, quality of work and enhance the capability of the team.
Lead the establishment of objectives, policies, standards and strategies in operational support best practices. Support in the development, modification, verification and validation of test method. Hold the authority in approval of Test Report, IMS document, Quality Reports (CAPA, NCIR), Document Template,Validation Plan and Report, IMTE RA report, obsolete test equipment and jigs.
Have the authority and resources to implement, maintain and improve the management system, identify deviations from the management system or from the procedures for performing laboratory activities, initiate actions to prevent or minimize deviations, report to laboratory management on the performance of the management system and any need for improvement, and ensure the effectiveness of laboratory activities. Ensure laboratory operation and projects are compliance to specification and relevant standard regulations, as well as ISO/IEC 17025, ISO 13485 and FDA quality system requirements.
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Assist the Site IT Manager in the day-to-day management of IT operations.
Deploy desktop/laptop hardware, software and images, and related peripherals (keyboard, mouse, headsets, printers etc.) according to company/clients’ requirements.
Install and maintain equipment and software ergo to quarterly approved version.
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Assist the Site IT Manager in the day-to-day management of IT operations.
Deploy desktop/laptop hardware, software and images, and related peripherals (keyboard, mouse, headsets, printers etc.) according to company/clients’ requirements.
Install and maintain equipment and software ergo to quarterly approved version.
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