The Service Delivery Manager (SDM) is a critical operational role responsible for the successful delivery, maintenance, and management of CSSB's ICT Maintenance and Managed Services contracts. The SDM acts as the primary point of contact between CSSB and its clients post-award, ensuring that all contracted ICT services — including network infrastructure, server and data center maintenance, software support, and managed IT services — are delivered on time, within scope, and to the highest standard of quality.
...
We are looking for a passionate and experienced Software Engineer (Full-Stack TypeScript) to join our growing engineering team.
You will be involved in designing, developing, and maintaining scalable enterprise applications using modern TypeScript technologies across frontend and backend systems. You will work closely with stakeholders and team members to deliver secure, high-performance, and reliable software solutions.
This role is ideal for engineers who enjoy solving complex technical challenges, building scalable systems, and contributing to architecture and technical decisions.
...
Relationship & Account Management: Build long-term, trusting relationships with clients to ensure high retention rates, upselling opportunities, and referrals.
Deal Closure & Negotiation: Manage contract negotiations, handle objections with ease, and close deals efficiently to meet and exceed monthly and quarterly sales targets.
Market Intelligence: Stay updated on industry trends in EdTech, ERP, and general software development to position us effectively against competitors.
...
Relationship & Account Management: Build long-term, trusting relationships with clients to ensure high retention rates, upselling opportunities, and referrals.
Deal Closure & Negotiation: Manage contract negotiations, handle objections with ease, and close deals efficiently to meet and exceed monthly and quarterly sales targets.
Market Intelligence: Stay updated on industry trends in EdTech, ERP, and general software development to position us effectively against competitors.
...