Product Development Support: Support the founders in sourcing and developing new products. Research market trends and competitors, gather customer feedback to inform improvements, and coordinate product samples and testing before launch.
Cross-Team Collaboration: Work closely with the creative team on product and packaging feasibility. Coordinate with operations on stock and fulfillment, and report regularly to the founder on quality, supplier performance, and issues.
This role manages Mutu Case's products from start to finish, coordinating with suppliers, overseeing packaging and orders, and resolving product issues. You will work closely with the founder and team to ensure every product meets our quality standards and lives up to our brand promise.
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Security & Governance: Implement enterprise security controls on-site, including IAM policy management, network security groups, encryption standards, and local regulatory compliance rules.
Operations & Troubleshooting: Perform real-time technical troubleshooting, root-cause analysis (RCA), and operational support directly within the client environment.
Client Engagement: Communicate technical progress, document architecture setups, and provide technical advisory to local stakeholder teams.
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