Overview:

Atlassian is seeking a passionate Solutions Engineer to join our dynamic APAC Solutions Engineering team, focusing on our largest South East Asian customers. We are dedicated to being a trusted advisor to our major clients, helping them achieve their full potential with Atlassian. If you're ready to be part of a team that plays a crucial role in the broader GTM strategy, apply today and connect with our friendly Recruitment team.

Our Company’s Values
Atlassian's core values guide our culture and decision-making:

Open Company, No BS: We promote transparency and honesty in communication.
Build with Heart and Balance: We create effective products while prioritizing user experience and empathy.
Don’t #@!% the Customer: Customer satisfaction is our top priority; we put customers first with integrity.
Play, as a Team: Collaboration and teamwork are essential for achieving our goals.
Be the Change You Seek: We empower individuals to take initiative and drive positive change.

Our Team’s Values

Excellence: Strive to exceed expectations and ensure stakeholders love working with us.
Team > Individual: We win and lose together, supporting each other and celebrating our successes as a team.
Intentional Positivity: We move forward with positive intent, assuming the best in those around us.
Own Your Domain, Your Way: Drive and own your work, making it successful and uniquely yours.

Responsibilities:

Be a Technical Leader: Own the technical engagement in pre-sales opportunities, building trusted advisor relationships with customer technical teams.
Advocate for Atlassian: Understand and position our solutions in the context of customer goals, highlighting our technical differentiators.
Empathise with Customers: Practice empathy to understand customer pain points and technical challenges.
Lifelong Learning: Stay updated on changes and continuously discover new ways to enhance your product, technical, and customer knowledge.
Drive Business Outcomes: Own and drive your business and sales outcomes, helping to achieve our revenue goals.

Qualifications:

Experience with an Enterprise sales cycle, understanding deal dynamics and value selling.
5+ Years of Experience working with Enterprise Customers in a pre-sales, consulting or a customer facing capacity.
Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions.
Technically minded or experienced in working with technology.
Comfortable in a multi-functional context, engaging with executives or technical audiences.
Familiarity with Collaboration, Scaled Agile, ITSM, or DevOps solution spaces is a plus.
Experience working with Singaporean and South East Asian customers.
Proficiency in English and Mandarin is mandatory.
Knowledge of how software is defined, built, and deployed.
Prior use of Atlassian products is a plus.

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Solution Engineer- Mandarin Speaking