Develop and execute operational readiness plans, including testing, documentation, and training, to ensure new capacity is fully operational upon integration.
Implement and maintain quality assurance processes to ensure all new capacity meets company standards and regulatory requirements.
Identify potential risks and develop mitigation strategies to minimise impact on operations.
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Review facility equipment inspections conducted by the shift team and verify related operational data.
Oversee on-site shift handover data, including a preliminary analysis of events, faults, equipment operation modes, capacity, redundancy, and alarm analysis to ensure accuracy.
Meet sales goals by training, motivating, mentoring and providing feedback to store staff
Maintain outstanding store condition and visual merchandising standards and ensure store windows and in-store visual merchandising are in line with brand’s guideline
Monitor and maintain retail store inventory level and feedback to merchandising managers and brand managers up on sales trend and movement
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Advise and support management on employee relations and disciplinary matters.
Provide guidance to the team in developing and implementing employee engagement activities, including surveys, feedback sessions and engagement programmes.
Identify employee concerns and recommend actions to improve employee satisfaction, morale and workplace culture.
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Lead, coach, and develop Branch Managers by providing leadership, guidance, and direction to improve store performance and operational excellence.
Develop and implement strategies and process improvements to enhance operational efficiency, sales performance, customer service, store security, and loss prevention.
Identify operational gaps, business risks, and underperforming stores, and implement action plans to improve operational efficiency, productivity, profitability, and overall store performance.
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Develop and execute operational readiness plans, including testing, documentation, and training, to ensure new capacity is fully operational upon integration.
Implement and maintain quality assurance processes to ensure all new capacity meets company standards and regulatory requirements.
Identify potential risks and develop mitigation strategies to minimise impact on operations.
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Lead Compliance in Audit & Tax — Take charge of preparing the yearly financial accounts for external audit, and make sure all tax filings (including sales & service tax) are accurate and submitted on time, working directly with auditors and tax agents.
Support Investment & Financing Decisions, Strengthen Controls — Prepare the cash flow and financial numbers needed to support loan or investment decisions, and review internal processes (like account reconciliations) to reduce errors and risk.
Lead Talent Development & Cross-Functional Collaboration — Manage and coach the finance team — reviewing their entries and account work — while working closely with other departments and partner companies to keep things running smoothly.
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Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
Responds to incoming catering opportunities for the hotel.
Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
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Coordinate civil and structural interfaces with electrical, mechanical and other disciplines.
Ensure designs comply with applicable codes, standards, project specifications and authority requirements.
Oversee civil and structural construction activities, ensuring works are executed in accordance with IFC drawings, specifications, method statements, ITPs and approved quality requirements.
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