Provide courteous service to the guest and respond promptly and tactfully to the guest's complaints, requests, and inquiries and log in the complaints.
-Develop high-yield event packages by leveraging resort assets including accommodation, F&B venues, outdoor spaces, and experiential offerings.
-Manage the full sales funnel from lead generation, proposal development, negotiation, contracting, and closing.
-Identify upselling and cross-selling opportunities to maximize total event value and revenue per booking.Destination Positioning & Business Development
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Manages all range of IT projects and system implementation activities within the Resort to ensure timely delivery, within budget and comply to the GENM PMO guideline (especially in relation to compliance and documentation requirement).
Liaise between the vendor and business users on system enhancement and support issues as a business analyst to ensure alignment of various interest across stakeholders.
Advise & consult on new technology, system products and proposal for work improvement as part of supporting the IT transformation process of the company.
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In ensuring energy efficiency in carrying out his activity, business or trade, an energy consumer to whom this Act applies shall develop an energy management system within the period as may be prescribed and implement the energy management system.
To make sure the company develop and implement the energy management system in accordance with the guidelines.
To monitor the implementation of the energy management system by the company
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Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)
Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)