Coordinate with internal departments and external stakeholders to gather relevant information and support strategic projects and business initiatives.
Monitor and follow up on projects, assignments and key actions to ensure they progress according to agreed timelines and management priorities.
Maintain an effective tracking system for project status, milestones, deadlines and outstanding deliverables, and provide regular updates to the Senior Management Office.
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Logistics & Shipment Coordination: Support domestic and international shipment arrangements, including coordination with freight forwarders, logistics providers, and internal stakeholders.
Documentation Management: Assist in maintaining procurement, logistics, import/export, and shipping documentation to ensure compliance and record accuracy.
Cross-Functional Collaboration: Work closely with sales, finance, engineering, and warehouse teams to facilitate smooth order processing and delivery execution.
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Coordinate with internal departments and external stakeholders to gather relevant information and support strategic projects and business initiatives.
Monitor and follow up on projects, assignments and key actions to ensure they progress according to agreed timelines and management priorities.
Maintain an effective tracking system for project status, milestones, deadlines and outstanding deliverables, and provide regular updates to the Senior Management Office.
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Design and develop Service Level Agreements (SLAs) while ensuring that they do not negatively impact the platform performance and only apply to relevant tickets.
Manage and process both standard and non-standard requests, with a particular focus on the Requests For Information (RFIs) to support business needs
Deliver on-demand training sessions to Silva key users, fostering knowledge sharing and skill development
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People Leadership: Direct autonomy to hire, train, guide, and build a high-performing sales team.
Culture & Perks: Energetic, idea-driven culture with medical, dental & optical claim benefits, structured training, and annual company trips.
Team Leadership & Coaching: Hire, train, guide, and monitor sales team members; lead sales planning, pipeline management, and performance reviews to achieve team sales targets.
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People Leadership: Direct autonomy to hire, train, guide, and build a high-performing sales team.
Culture & Perks: Energetic, idea-driven culture with medical, dental & optical claim benefits, structured training, and annual company trips.
Team Leadership & Coaching: Hire, train, guide, and monitor sales team members; lead sales planning, pipeline management, and performance reviews to achieve team sales targets.
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