Research, test and implement cost-effective technology, automation and digital solutions (e.g. Fluent Forms, open-source solutions) to improve workflows and efficiency.
Work with internal teams to understand technology needs and develop solutions that support their work.
Maintain accurate, organised and secure data across FOFM's systems and platforms....
You will accompany decision-making committees and play an active role in the preparation of management reports
After a short time, you will take on independent tasks in IT projects
By working at different locations, business areas, and Group units, you will have the opportunity to get to know the Group intensively and build up a Group-wide, international network...
Steer the build activities and manage all IT projects ensuring the quality, content, costs and deadlines.
Guarantee the operational stability & efficiency.
Guarantee the operational efficiency and Service Level Agreements of the technology and infrastructure running under his/her domains and ensure that the necessary evolutions are recommended and implemented....
Network Optimization: Continuously evaluate and implement improvements to enhance network performance, scalability, and efficiency.
Incident & Problem Management: Respond to and resolve network incidents, perform root cause analysis, and implement preventive measures to minimize recurrence.
Change Management: Plan, coordinate, and implement network changes, upgrades, and migrations in accordance with change control procedures....
Provides first-level support for incidents concerning global applications, such as the Google suite, Microsoft Office, document management tools, conferencing tools, MAC applications; specific business applications
Supports Standard and Non-Standard Hardware, infrastructure (e.g. laptops, desktops, tablets, mobile devices, monitors & printers)
Be involved in key discussions with auditees, process owners and relevant stakeholder when carrying out the audit engagements:
Ensure the completion and retention of audit documentation (e.g. audit workpapers, audit reports and documents / information reviewed in the course of carrying out audit engagements);
Provide regular progress updates to the Group Head Internal Auditor on activities carried out;...
Advise business stakeholders on processes and solutions, and define the requirements for integrating CRM processes into Sales Cloud.
Write user stories and technical requirements, and keep the product backlog groomed.
Deliver solutions in an agile setup with solution architects, software engineers and functional experts, partnering with IT colleagues in Buchs, Kuala Lumpur and Plano/Tulsa....